WooCommerce

Table of Contents

  1. Step 1: Configure Your Account
  2. Step 2: Download & Install the Plugin
  3. Step 3: Connect to FinerWorks
  4. Importing Products / Syncing Virtual Inventory
    • Option A: Using the Plugin
    • Option B: Using WC Products Manager:
  5. Sending Orders to FinerWorks
    • Option A: Using the Plugin
      • Manual Export
      • Auto Export
    • Option B: Using the Order Fulfillment App
  6. FAQs

Step 1: Configure Your Account

Login to your FinerWorks account, go to the Order Fulfillment App in your account menu.

Launch the wizard to complete the necessary steps, including business and billing information. More information can also be found here.

Step 2: Download & Install the Plugin

Make sure you have WordPress and WooCommerce installed on your website. If you’re not sure, check with your hosting provider or consult the WordPress Guide and WooCommerce Docs. Click the download button below to download the plugin zip file.

Download Plugin
In your WordPress dashboard, go to Plugins > Add New.
Click Upload Plugin.
Choose the FinerWorks plugin ZIP file.
Activate the plugin.

Step 3: Connect to FinerWorks

Login  to your FinerWorks account and in a new tab, go to the following link: https://finerworks.com/myaccount/MyWebApi.aspx
Click New App to generate your App Key.
From within the WordPress dashboard, go to the FinerWorks Media. Enter the Web Api Key and App Key in the designated fields and click Save to store your credentials.
Click Test Credentials to verify the connection. If the test is successful, your WooCommerce store is now connected to FinerWorks and ready to send orders!
Important: The field Test Mode by default will be set to “Yes”. Set it to “No” when you are ready to go live; otherwise, any orders set to FinerWorks will not be received.
You can set a preferred shipping method. When you use this, Auto Export orders will try to be shipped to your customer by the method you choose. Note, this is not guaranteed, but we will do our best to accommodate your preference.

Importing Products / Syncing Virtual Inventory

For the most hands-off approach when it comes to having your orders automatically processed, or even simply fetching your WooCommerce orders via the Order Fulfillment App, you sync your Virtual Inventory to your WooCommerce store.

Option A: Using the Plugin:

In your WordPress admin menu, go to  FinerWorks Media > Import Products.
Click the Import Products button.

Option B: Using the WC Products Manager:

In your WordPress admin menu, go to  Products.
Click the Import FinerWorks Products button.

Sending Orders to FinerWorks

Option A: Using the Plugin

If you know your products do not change frequently (image, size, media, etc) and are correctly imported and synced with your FinerWorks virtual inventory. For instance, if you are an artist, selling prints of your artwork in set sizes and options, then it makes more sense to create Virtual Inventory, sync them in your WooCommerce store as products. This way, when you send the order to FinerWorks, we already have all the details (image file to print, print specs, etc).

How to Manually Export Orders
From within the FinerWorks Media Menu > Export Orders.
Select the data range or status, or both, and click the Export Orders button.
How to Use Auto Exporting
Go to FinerWorks Media Menu > Import / Export Scheduler.
Configure your auto-export options.

Option B: Using the Order Fulfillment App

If product specifics frequently change, such as an image to be printed, as in custom-made art or photos that need to be attached to the order. For instance, if you are an individual who creates custom pet portraits, it may be impractical to develop virtual inventory and sync it with your products after the customer has placed the order. In that case, use our Order Fulfillment App to import your WooCommerce order and add the custom-made art to the order.

FAQs

Excel

When you set up your billing and payment methods, each time your orders are successfully received by FinerWorks, the payment method you set up within your FinerWorks account will be billed.

You can submit multiple items within the same order by simply including the same PO for that row.

For instance, if you had an 8×10 print and a 16×20 print going to the same customer, you would duplicate the row of the first item (let’s say it is for the 8×10 print), and then change the product code or SKU in the duplicated row to reflect the 16×20 print.

If you don’t have Excel, we recommend using Google Docs’ spreadsheet or even Apple’s Numbers. There are also other free spreadsheet programs out there. You would populate the spreadsheet the same way, but then export it as an .xlsx document.

We recommend .xlsx or .xls files, which are the two types of Excel file extensions. Also supported are .csv files; however, be careful with .csv files since formatting issues can easily occur.

Most columns are required. Our Excel module documentation shows which ones are required.

You will have the opportunity to map your Excel document to the appropriate fields prior to submitting your orders if they do not match. In some cases, you may need to modify your Excel document prior to uploading it if the column formatting is too different.

The current limit is up to 50 orders at a time. This number may change in the future. If you have more than 50 orders, you will need to split them up into more than one submission.


One of the largest ranges of paper selections, while using the highest level of archival print technology allowing superior detail and color, you can create custom giclee prints of your artwork and photos. 

Giclee Printing at FinerWorks

One of the largest ranges of paper selections, while using the highest level of archival print technology allowing superior detail and color, you can create custom giclee prints of your artwork and photos.

Learn more…

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