WooCommerce

Table of Contents

  1. Step 1: Configure Your Account
  2. Step 2: Download & Install the Plugin
  3. Step 3: Connect to FinerWorks
  4. Importing Products / Syncing Virtual Inventory
    • Option A: Using the Plugin
    • Option B: Using WC Products Manager:
  5. Sending Orders to FinerWorks
    • Option A: Using the Plugin
      • Manual Export
      • Auto Export
    • Option B: Using the Order Fulfillment App
  6. FAQs

Step 1: Configure Your Account

Login to your FinerWorks account, go to the Order Fulfillment App in your account menu.

Launch the wizard to complete the necessary steps, including business and billing information. More information can also be found here.

Step 2: Download & Install the Plugin

Make sure you have WordPress and WooCommerce installed on your website. If you’re not sure, check with your hosting provider or consult the WordPress Guide and WooCommerce Docs. Click the download button below to download the plugin zip file.

Download Plugin
In your WordPress dashboard, go to Plugins > Add New.
Click Upload Plugin.
Choose the FinerWorks plugin ZIP file.
Activate the plugin.

Step 3: Connect to FinerWorks

Login  to your FinerWorks account and in a new tab, go to the following link: https://finerworks.com/myaccount/MyWebApi.aspx
Click New App to generate your App Key.
From within the WordPress dashboard, go to the FinerWorks Media. Enter the Web Api Key and App Key in the designated fields and click Save to store your credentials.
Click Test Credentials to verify the connection. If the test is successful, your WooCommerce store is now connected to FinerWorks and ready to send orders!
Important: The field Test Mode by default will be set to “Yes”. Set it to “No” when you are ready to go live; otherwise, any orders set to FinerWorks will not be received.
You can set a preferred shipping method. When you use this, Auto Export orders will try to be shipped to your customer by the method you choose. Note, this is not guaranteed, but we will do our best to accommodate your preference.

Importing Products / Syncing Virtual Inventory

For the most hands-off approach when it comes to having your orders automatically processed, or even simply fetching your WooCommerce orders via the Order Fulfillment App, you sync your Virtual Inventory to your WooCommerce store.

Option A: Using the Plugin:

In your WordPress admin menu, go to  FinerWorks Media > Import Products.
Click the Import Products button.

Option B: Using the WC Products Manager:

In your WordPress admin menu, go to  Products.
Click the Import FinerWorks Products button.

Sending Orders to FinerWorks

Option A: Using the Plugin

If you know your products do not change frequently (image, size, media, etc) and are correctly imported and synced with your FinerWorks virtual inventory. For instance, if you are an artist, selling prints of your artwork in set sizes and options, then it makes more sense to create Virtual Inventory, sync them in your WooCommerce store as products. This way, when you send the order to FinerWorks, we already have all the details (image file to print, print specs, etc).

How to Manually Export Orders
From within the FinerWorks Media Menu > Export Orders.
Select the data range or status, or both, and click the Export Orders button.
How to Use Auto Exporting
Go to FinerWorks Media Menu > Import / Export Scheduler.
Configure your auto-export options.

Option B: Using the Order Fulfillment App

If product specifics frequently change, such as an image to be printed, as in custom-made art or photos that need to be attached to the order. For instance, if you are an individual who creates custom pet portraits, it may be impractical to develop virtual inventory and sync it with your products after the customer has placed the order. In that case, use our Order Fulfillment App to import your WooCommerce order and add the custom-made art to the order.

FAQs

WooCommerce

The plugin allows you to sync your WooCommerce store with FinerWorks, enabling automated order fulfillment for your print-on-demand products. When a customer places an order on your site, it can be automatically submitted to FinerWorks for printing and dropshipping.

You’ll need the following:

  • An active WooCommerce store on a WordPress site
  • A FinerWorks account
  • Access credentials (web api key and app key available via your FinerWorks account)

When you set up your billing and payment methods, each time your orders are successfully received by FinerWorks, the payment method you set up within your FinerWorks account will be billed.

You can configure your shipping preferences (how you want us to ship orders to your customers) within the Order Fulfillment App or your WooCommerce Integration. When doing so, we will attempt to ship the order via the method you prefer.

If you have Auto Export configured within the FinerWorks plugin, and your products are synced with your virtual inventory, any new orders will be retrieved based on the schedule you set.

After the order is placed, FinerWorks will update the order with pertinent status information as well as update the order with appropriate shipping information.

Yes, you can choose not to use the Auto Export tool within the FinerWorks plugin and choose the orders you want to export. Alternatively, you can utilize the FinerWorks Order Fulfillment App to retrieve orders from your WooCommerce store.

Only if you want to use the Auto Export tool will syncing your products to your virtual inventory be necessary. Without that, we will not know what products to print and ship. Syncing involved making sure that your Virtual Inventory sku, matches your WooCommerce product sku.

A product code can come in handy when it comes to speeding up the process however, you will need to manually export your orders or use the Order Fulfillment App to select the orders you want us to process.

The plugin is free to download and install. You will only be charged for orders placed for fulfillment.

If you are testing your connection via the plugin and you get a connection failed message, check the logs in the FinerWorks plugin menu. It will usually provide some sort of insight as to why you cannot connect your plugin to FinerWorks.

Here are the most likely reasons:

  • Incorrect / missing web api or app key
  • Business profile incomplete*
  • Billing & payment profile incomplete*
  • Shipping preferences incomplete*

The last three should be completed via the Order Fulfillment App.

If you still have issues connecting, reach out to our customer service team.

Category: WooCommerce
Metal Prints

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Learn more…

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