WooCommerce

Table of Contents

    1. Step 1: Configure Your Account
    2. Step 2: Download & Install the Plugin
    3. Step 3: Connect to FinerWorks
    4. Importing Products / Syncing Virtual Inventory
      • Option A: Using the Plugin
      • Option B: Using WC Products Manager:
    5. Sending Orders to FinerWorks
      • Option A: Using the Plugin
        • Manual Export
        • Auto Export
      • Option B: Using the Order Fulfillment App
    6. Configuring Shipping (Optional)
    7. Video Tutorial
    8. FAQs

Step 1: Configure Your Account

Login to your FinerWorks account, go to the Order Fulfillment App in your account menu.

Launch the wizard to complete the necessary steps, including business and billing information. More information can also be found here.

Step 2: Download & Install the Plugin

Make sure you have WordPress and WooCommerce installed on your website. If you’re not sure, check with your hosting provider or consult the WordPress Guide and WooCommerce Docs. Click the download button below to download the plugin zip file.

Download Plugin
In your WordPress dashboard, go to Plugins > Add New.
Click Upload Plugin.
Choose the FinerWorks plugin ZIP file.
Activate the plugin.

Step 3: Connect to FinerWorks

Login to your FinerWorks account and in a new tab, go to the following link: https://finerworks.com/woocommerce.aspx. Click Copy Account Key to copy it to your device’s clipboard.
From within the WordPress dashboard, go to FinerWorks Media menu item. Paste the Account Key in the designated field and click Connect to connect your store.
Important: The field Test Mode by default will be set to “Yes”. Set it to “No” when you are ready to go live; otherwise, any orders set to FinerWorks will not be received.
You should keep your log settings set from anywhere from 3-7 days. These are useful in case you need assistance in debugging any issues related to the plugin.
You can set a preferred shipping method. When you use this, Auto Export orders will try to be shipped to your customer by the method you choose. Note, this is not guaranteed, but we will do our best to accommodate your preference.

Importing Products / Syncing Virtual Inventory

For the most hands-off approach when it comes to having your orders automatically processed, or even simply fetching your WooCommerce orders via the Order Fulfillment App, you sync your Virtual Inventory to your WooCommerce store.

Option A: Using the Plugin:

In your WordPress admin menu, go to  FinerWorks Media > Import Products.
Click the Import Products button.

Option B: Using the WC Products Manager:

In your WordPress admin menu, go to  Products.
Click the Import FinerWorks Products button.

Sending Orders to FinerWorks

Option A: Using the Plugin

If you know your products do not change frequently (image, size, media, etc) and are correctly imported and synced with your FinerWorks virtual inventory. For instance, if you are an artist, selling prints of your artwork in set sizes and options, then it makes more sense to create Virtual Inventory, sync them in your WooCommerce store as products. This way, when you send the order to FinerWorks, we already have all the details (image file to print, print specs, etc).

How to Manually Export Orders
From within the FinerWorks Media Menu > Export Orders.
Select the data range or status, or both, and click the Export Orders button.
How to Use Auto Exporting
Go to FinerWorks Media Menu > Import / Export Scheduler.
Configure your auto-export options.

Option B: Using the Order Fulfillment App

If product specifics frequently change, such as an image to be printed, as in custom-made art or photos that need to be attached to the order. For instance, if you are an individual who creates custom pet portraits, it may be impractical to develop virtual inventory and sync it with your products after the customer has placed the order. In that case, use our Order Fulfillment App to import your WooCommerce order and add the custom-made art to the order.

Configuring Shipping (Optional)

Setting up shipping in WooCommerce and anticipating what to charge can be challenging since there can be so many variables that affect shipping cost. With the FinerWorks plugin, we try to eliminate the guessing by allowing you to pass on the correct shipping choices and amounts to your customer.

Go to FinerWorks Media Menu > Shipping Settings.
Save “Enable Shipping” if you want to enable this feature.
Add a new shipping zone called “US”. Add an additional handling charge if you desire to make a little extra on each order. This will increase the shipping amount by whatever dollar you enter. As an example, if the rate that is fetched would normally be $10.95, but you added an additional $5, the customer would see a rate of $15.95.
You can edit any existing shipping zones if you have set them up.
In some cases, we may not be able to calculate a shipping method. This could be due to the need to ship an order via freight due to the dimensional constraints of the order, or some other reason that cannot be anticipated. In the rare instance, this occurs, you have a fallback method. You can either establish a default rate in your general WooCommerce shipping settings, or you can display an option for the customer that says “To Be Determined”. In this case, we will contact you for approval of the shipping method and cost, which you can then turn around and do the same with your customer. Once you tell us the shipping rate and method is approved, we will charge that amount to your payment on file and process the order.
You can confirm the shipping zone was added by going to your WooCommerce Settings > Shipping Tab. This will display a list of various shipping FinerWorks shipping methods for the “US” zone you created that your WooCommerce store needs. Don’t worry! Your customer will not have to choose from all these options. This is simply an internal referencing catalog your WooCommerce store needs.

Video Tutorial

FAQs

WooCommerce

You do not have to do this; however, it helps to ensure that you are providing the correct SKUs when you send your orders to us for fulfillment.

Having a correct SKU is needed if you want to export your orders from within the plugin and send them to FinerWorks.

Without a valid SKU, we will not know what products to print and ship. Syncing involves making sure that your Virtual Inventory SKU, matches your WooCommerce product SKU.

Acrylic Glass Prints

Acrylic Glass Prints

Transform your space with our sophisticated Acrylic Glass Prints, featuring exceptional clarity and durability to showcase photography, art reproductions, or commercial applications with modern elegance.

Learn more…

FinerWorks Help and Support Portal