Order Fulfillment Guide

FinerWorks offers FREE order fulfillment in the form of white label (drop shipping) for artists and photographers who want prints shipped under their name or brand.

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This brief guide is meant to highlight those features we offer at FinerWorks for artists and photographers who use us as their order fulfillment service. At FinerWorks, we believe providing reliable order fulfillment must be simple. In addition, we want artists and photographers to be confident that their customers will receive the prints exactly as intended. There is no application process, and it does not take any special knowledge or technical expertise. If you know how to access photos or image files off your computer and use the Internet, your basic requirements have been met. If you have used FinerWorks before for online ordering, this guide will help you make sure you have not overlooked some of the tools we offer.

What is Drop Shipping?

One of the first things we did when we built our initial ordering system over a decade ago was provide an automatic drop shipping option. Drop shipping simply means you do not need to carry any inventory or worry about packaging and shipping. You commission the drop shipper (which would be FinerWorks) to send the order to your customers, but branded under your name, so it looks like you or your company shipped it.

Many big online companies rely on this method either solely or to let them ship products that they normally would not be able to inventory. Amazon.com uses this method for some of the items sold, and at the individual level, eBay and Etsy sellers use this method all the time.

How it Works

At checkout in the area where you select your “Shipping Method,” there will be a check box you can click to indicate you want it drop-shipped. If you provide a valid address in your account’s business profile, we will automatically check this for you. The order is then shipped and made to look like you are the sender. No information about us will be included. Prices will also be removed from the packing slip.

 

Some Examples

Excel

When you set up your billing and payment methods, each time your orders are successfully received by FinerWorks, the payment method you set up within your FinerWorks account will be billed.

You can submit multiple items within the same order by simply including the same PO for that row.

For instance, if you had an 8×10 print and a 16×20 print going to the same customer, you would duplicate the row of the first item (let’s say it is for the 8×10 print), and then change the product code or SKU in the duplicated row to reflect the 16×20 print.

If you don’t have Excel, we recommend using Google Docs’ spreadsheet or even Apple’s Numbers. There are also other free spreadsheet programs out there. You would populate the spreadsheet the same way, but then export it as an .xlsx document.

We recommend .xlsx or .xls files, which are the two types of Excel file extensions. Also supported are .csv files; however, be careful with .csv files since formatting issues can easily occur.

Most columns are required. Our Excel module documentation shows which ones are required.

You will have the opportunity to map your Excel document to the appropriate fields prior to submitting your orders if they do not match. In some cases, you may need to modify your Excel document prior to uploading it if the column formatting is too different.

The current limit is up to 50 orders at a time. This number may change in the future. If you have more than 50 orders, you will need to split them up into more than one submission.

Canvas Prints

Order Giclee Printing on Canvas

Printed using some of the highest archival standards in the industry, your photos or artwork will last for decades to come.

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