Order Fulfillment App – Page 3 – FinerWorks Help and Support Portal

What happens after a customer places an order?

If you have Auto Export configured within the FinerWorks plugin, and your products are synced with your virtual inventory, any new orders will be retrieved based on the schedule you set. After the order is placed, FinerWorks will update the order with pertinent status information as well as update the order with appropriate shipping information.

How does shipping work?

You can configure your shipping preferences (how you want us to ship orders to your customers) within the Order Fulfillment App or your WooCommerce Integration. When doing so, we will attempt to ship the order via the method you prefer.

How does billing and payment work?

When you set up your billing and payment methods, each time your orders are successfully received by FinerWorks, the payment method you set up within your FinerWorks account will be billed.

What do I need before installing the plugin?

You’ll need the following: An active WooCommerce store on a WordPress site A FinerWorks account Access credentials (web api key and app key available via your FinerWorks account)

What does the FinerWorks WooCommerce plugin do?

The plugin allows you to sync your WooCommerce store with FinerWorks, enabling automated order fulfillment for your print-on-demand products. When a customer places an order on your site, it can be automatically submitted to FinerWorks for printing and dropshipping.