FAQs – Page 14 – FinerWorks Help and Support Portal

What is glazing?

Glazing is the term we use to refer to having your work behind glass. The purpose of the glazing is to provide protection to your prints.

Does glass come with my frame?

We offer acrylic glass which you may sometimes see referred to as glazing. We have several types: A premium clear, a premium clear with reflection control (non-glare) as well as two of these versions that also have UV blockers. Acrylic glass and can be ordered with your frame or ala carte.

How can I customize the size of the matting on my framed print?

To customize the size of your matting, adjust your frame’s width and height and the matting will automatically adjust to match the frame size.

Do you offer double matting?

Yes, we do offer double matting options as part of our online print and framing services.

Do you offer custom-sized matting?

We do. You can specify matting outer width and height as well as window width and height when ordering matting by itself.

Do you sell just matting by itself?

Matting by itself can be ordered from our Matting Options page.

Can I order a print with just matting?

Yes, you can. When creating your print, make sure you include a border on your print. Matting options will be found below sizing.

Does matting cost extra?

Frame prices do not include any matting or acrylic glazing. To view prices on matting, visit our Picture Frame Matting page.

Where can I find pricing for frames?

To price frames only, just visit our Frame Moulding Style page. Find the moulding you’d like to price, enter the frame size you want to get pricing.

Do you offer custom frame sizes or just standard frame sizes?

We do. In fact, because our frames are made-to-order, we do not price our custom sizes any differently than those considered to be considered a more standard or common size.