FinerWorks Help and Support Portal
Tips to Getting Better Prints – Order Fulfillment Guide – FAQs
Production typically takes 1–3 business days. This is just an average and may take longer during busy seasons, such as around the holidays or when inventory is being replenished. Shipping times vary by location, but we offer standard and expedited shipping options to meet your needs.
Read More...Nope! You can order just one or as many as you need. Whether you’re creating a custom gift, testing a new design, or fulfilling an order for your online store, we’ve got you covered. However, you can likely save when ordering in bulk since many of our products have built in volume discounts.
Read More...We strive for excellent color accuracy, but some slight variation may occur due to the differences between screen and print, especially with sublimation. You can order a sample mug if you’re concerned about precise color matching, especially before you place any large bulk orders.
Read More...Yes, they are; however, for the maximum life of the imaged product, we recommend hand washing.
Read More...Unlike consumer-grade labs, FinerWorks offers professional output tailored for artists and photographers. We provide better color accuracy, superior papers, and packaging options for resellers. Plus, our print-on-demand and drop shipping services make it easy to scale your business.
Read More...While standard photo prints are unmounted, FinerWorks offers framing and mounting options for some of the non-Kodak photo papers. If you’re looking for a ready-to-hang or gallery presentation, we recommend exploring those services.
Read More...Smaller prints are typically shipped flat in sturdy mailers, while larger sizes are rolled in tubes for protection. All orders are carefully packaged to avoid damage during transit.
Read More...You can preview them online. For a physical proof, we encourage you to order a single print as a test proof, especially for large orders or high-value images. This ensures the photo prints match your expectations before committing to volume production.
Read More...Most photo prints are produced and ready to ship within 1–3 business days. Multiple shipping options are available, including expedited and international delivery. Our fulfillment process is fast and reliable.
Read More...We offer a wide range of standard sizes such as 4×6, 5×7, 8×10, and 11×14, along with larger formats like 16×20 and 20×30. For some medias, you can also enter custom dimensions for more unique or panoramic prints.
Read More...