FAQs – Page 9 – FinerWorks Help and Support Portal

How much is shipping?

Shipping costs depend on shipping methods and available options based on an order’s contents and in some cases the destination. To get a general sense of shipping costs, please visit our shipping page.

Can I place a large corporate order to get special rates?

We have built in volume & bulk discounts that will cover most scenarios; however, if the scope and size of the order is not listed when checking pricing, please contact us with the details of what you want to order and the time frame so that we can work out the fulfillment and pricing of

What if I can’t find the type of print I am looking for?

If you like a title we have on display, however the artist or GeoGalleries is not offering it in the size or type of printed product you are looking for, contact us to let us know.

Do you have a money back guarantee?

We offer a 30 day money back guarantee for most orders. If you are not satisfied with an item you received, please review our refunds and return policy for conditions and instructions.

Do you have a physical store or gallery?

At this time, GeoGalleries in an online gallery only.

When will my order ship?

Please allow for approximately 3-5 business days for your order to ship once the order is placed. For complex items such as Acrylic prints and prints with custom framing, production time may be a few days longer. Due to high order volumes during the holidays, shipping times will increase to include a few additional days.

Does Geo Galleries produce and ship the art?

Geo Galleries was founded by a fine art print production house for professional artist and photographers in San Antonio, Texas called FinerWorks Media, LLC. FinerWorks produces and ships the artwork under the Geo Galleries brand however, Geo Galleries is a separate entity from FinerWorks.

Do I give up any rights to my images?

No. You retain full ownership of your images and you may remove them at any time.

Will images be modified or color corrected?

Geo Galleries will reserve the right to adjust based upon the advice of FinerWorks when it comes to optimizing the file for printing. This will be limited to any necessary sizing and cropping adjustments or color correction as FinerWorks deems is necessary. Artists recommended adjustments may be considered however are not guaranteed.

Can I decide what products are available for purchase?

Geo Galleries will offer a set of default print products, however if you have a set of 3 or more print products in your virtual inventory for an image, then this will be used in place of the default products.