Excel

The Excel module for the Order Fulfillment App does not require any special connection. Download the template, populate the fields, and upload it through the Excel Module within the app.

Table of Contents

Get the Excel Template

Download Excel Template

Column Descriptions

Column NameTypeRequiredDescriptionExample
order_ponumberyesA unique order identifier12345
ship_first_nametextyesRecipient’s first nameJohn
ship_last_nametextyesRecipient’s last nameDoe
ship_company_nametextnoRecipient’s company nameABC Company
ship_address_1textyesRecipient’s street address123 Somewhere
ship_address_2textnoAdditional address informationSuite 12
ship_citytextyesRecipient’s city or townSunshine City
ship_state_codetextsee descriptionThe recipient’s official two-digit state code. Required if shipping within the United StatesCA
ship_provincetextsee descriptionThe recipient’s province if outside the United States
ship_ziptextyesRecipient’s zip or postal code12345
ship_phonetextyesPhone number of the recipient or sender. This is required by USPS and UPS. Use your business phone number if not comfortable in supplying this. This will be the number UPS or USPS will use in the rare occasion they need to call someone about a shipment.123456789
ship_country_codetextyesRecipient’s official two-digit country codeus
product_qtynumberyesNumber of copies1
product_skutextyesProduct code found when setting up a print in P.O.S.T., our print ordering app, or the SKU from virtual inventory.AP1234P1234
shipping_codetextyesSee shipping codes belowEC
product_image_file_urltextsee descriptionURL to high-resolution downloadable image file to be printed. Required if not using product code rather than a SKU from virtual inventory.
product_thumb_urltextsee descriptionURL to preview what will be printed on the invoice. Required if not using product code rather than a SKU from virtual inventory.
product_croppingtextsee descriptionLeave blank or use the word “crop” if you want the image to be cropped if it does not fit the size. Use “fit” to not crop.

Shipping Codes

To be used in the shipping_code column.

shipping_codedescriptionTransit Time AvgNotes
ECEconomy3-7 daysGoes the least expensive method
SDStandard2-5 daysUsually goes via UPS ground or USPS Priority
EXExpress2-3 daysUsually goes via Fedex/UPS 2-day or Priority Mail (whichever is estimated faster)
ONOvernight1-2 daysUsually goes via Next Day Air or Express Mail. It may not be available for some orders, in which case the fastest method will be selected.

FAQs

Getting a Bad Print

Generally, unless professionally calibrated, computer monitors are going to be very bright. Tablets and mobile devices display images with elevated brightness and contrast. These settings mislead people into believing their images are brighter than they usually are. Read more

Since we do not print with “white” inks, the white areas in your print will reflect the tone of your chosen paper in its natural state. Some papers have a slightly warm cast, while others do not. Being informed about the paper you are printing on will help you avoid any surprises. Learn More

This could stem from a number of factors but the first thing to check is your white balance/white points. Another thing that might result in color shifting is submitting your images for print in CMYK mode instead of RGB mode. Find out more about accuracy in print color

If your print arrives damaged, contact us immediately. Once we have received photo snapshots of the damage, we will arrange to either reprint your damaged print or provide a full refund.

Please contact us within 30 days of placing your order if you are unhappy with your print. Our first goal will be to help you get a satisfactory replacement. If that is not an option, we offer a 30 day money back guarantee.

Prints being lost or damaged during shipping is rare; however, it does happen on occasion (less than 1% of orders are ever reported), and we will do everything possible to provide a replacement as soon as possible. For more information, please visit our returns and replacement page.

We require returns to be processed within 30 days of the delivery date to receive a full refund or credit with FinerWorks. Credits with FinerWorks are non-refundable and do not expire.

Canvas Prints

Order Giclee Printing on Canvas

Printed using some of the highest archival standards in the industry, your photos or artwork will last for decades to come.

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