WooCommerce

The plugin allows you to sync your WooCommerce store with FinerWorks, enabling you to send orders from your store for order fulfillment. When a customer places an order on your site, it can be either manually or automatically submitted to FinerWorks for printing and dropshipping.

You’ll need the following:

• An active WooCommerce store on a WordPress site
• A FinerWorks account
• Your FinerWorks account key (found here)

When you set up your billing and payment methods, each time your orders are successfully received by FinerWorks, the payment method you set up within your FinerWorks account will be billed.

You can configure your shipping preferences (how you want us to ship orders to your customers) within the Order Fulfillment App or your WooCommerce Integration. When doing so, we will attempt to ship the order via the method you prefer.

If you have Auto Export configured within the FinerWorks plugin, and your products are synced with your virtual inventory, any new orders will be retrieved based on the schedule you set.

After the order is placed, FinerWorks will update the order with pertinent status information as well as update the order with appropriate shipping information.

Yes, you can choose not to use the Auto Export tool within the FinerWorks plugin and choose the orders you want to export. Alternatively, you can utilize WooCommerce module in the FinerWorks Order Fulfillment App to retrieve orders from your WooCommerce store.

You do not have to do this; however, it helps to ensure that you are providing the correct SKUs when you send your orders to us for fulfillment.

Having a correct SKU is needed if you want to export your orders from within the plugin and send them to FinerWorks.

Without a valid SKU, we will not know what products to print and ship. Syncing involves making sure that your Virtual Inventory SKU, matches your WooCommerce product SKU.

A product code can come in handy when it comes to speeding up the process; however, you won’t be able to “Export” your orders. Instead, you will need to “Import” your orders using the Order Fulfillment App WooCommerce module. The reason is that the product code does not include the image needed to be printed. When you use the WooCommerce module, you will be able to upload your image and assign it to the product to be fulfilled.

The plugin is free to download and install. You will only be charged for orders placed for fulfillment.

If you are testing your connection via the plugin and you get a connection failed message, check the logs in the FinerWorks plugin menu. It will usually provide some sort of insight as to why you cannot connect your plugin to FinerWorks.

Here are the most likely reasons:

• Incorrect/missing account key
• Business profile incomplete*
• Billing & payment profile incomplete*
• Shipping preferences incomplete*

If you still have issues connecting, reach out to our customer service team.

*The last three should be completed via the Order Fulfillment App.

Documentation can be found here.

This provides detailed instructions on both installation and setup and the various features.

The current plugin will definitely work with version 9. It has not been tested with earlier versions, but it will likely function just fine since most of the changes will not be applicable to the features the plugin uses.

Understand, the people behind WooCommerce are constantly updating WooCommerce to make it quicker, more modern, and overall better. On occasion, this may mean some plugins or features can become outdated over time. Newer plugins may also not always be able to take advantage of features added to the WordPress/WooCommerce platform.

If you have an earlier version and are unable to install, please let us know so that we can try to make it compatible for you.