Geo Galleries – FinerWorks Help & Support

Why do I get a 404 error when going to my GeoGalleries site?

There are several causes, but usually it is a result of one of the following: Account bio is incomplete or poorly written You must have a bio that is at least 750 characters in length, written well.

Why will my images not show up?

Any of the following can prevent your image from displaying in your GeoGalleries site: Account bio is incomplete or poorly written You must have a bio that is at least 750 characters in length, written well.

How do I add artwork to my gallery?

Go to your GeoGalleries settings To add additional products to an artwork’s listing, do the following: Go to the “Images” tab in your GeoGalleries settings Click on the thumbnail image or click the “Add / Remove Images” button to open the file manager and add a file. Upload your image. Close the file manager.

How do I add different order options for my artwork?

To add additional products to an artwork’s listing, do the following: Go to GeoGalleries settings > Images > Manager My Images Click on the thumbnail image. Click on Create Products

Can I change my username?

Please contact FinerWorks’ customer service team with your preferred username change. We will check to see if it is available. IF so, we should be able to change it.

Is the Geo Galleries logo going to show up on my print?

No. The Geo Galleries logo you see on the preview is a website watermark for us to protect the artists’ intellectual copyright to the image when viewing it online. The actual artwork does not have this watermark printed on it.

Do I have to pay online?

For most sales, we ask that the transaction be completed online via credit card or PayPal. If you have a corporate buyer’s account, additional payment arrangements can be made.

How much is shipping?

Shipping costs depend on shipping methods and available options based on an order’s contents and, in some cases, the destination. To get a general sense of shipping costs, please visit our shipping page.

What if I can’t find the type of print I am looking for?

If you like a title we have on display, however the artist or GeoGalleries is not offering it in the size or type of printed product you are looking for, contact us to let us know.

Do you have a money back guarantee?

We offer a 30 day money back guarantee for most orders. If you are not satisfied with an item you received, please review our refunds and return policy for conditions and instructions.