Placing Orders – Page 4 – FinerWorks Help and Support Portal

How long will it take to produce my print?

Most prints are ready to ship within 1-3 working days. If your order exceeds 100 prints, production time may be as many as 4 working days, but feel free to contact us if you have concerns about the time frame.

Can you send me a test print of my image?

Test prints, or proofs, are not standard unless you are placing an offline order in which we are producing a large run (1000 copies or more), but if color matching is a concern, we highly recommend working on a color managed system or investigating in a calibration print prior to ordering.

Do you offer volume discounts?

Yes. Volume pricing is also available when ordering multiple copies of a particular print in the same order. In many instances ordering just two copies of a print results in substantial price breaks. The more you order, the lower your cost per print.

Can I order very small prints?

We generally print 8×8 or larger however in some cases, you can select custom size options that are smaller. If a small size is not available to you a couple of solutions can be applied to get around this. One option is to tile multiple small prints onto one large sheet.

Can I make changes to my order?

If you have not completed checkout, you certianly can. When viewing items in your shopping cart, look for the options to the right of your small print/product preview to Modify, Remove, or Copy individual items. Once an order is submitted however, we are unable to make changes to images, or other products.

Is there a minimum order required?

There is no minimum order required.

Can I order more than one print?

Add as many prints to your order as you would like. You can increase quantities within your shopping cart once a print has been added.

Will my print sheet be larger if I include a border?

Adding a border to your print will increase the overall sheet size. It will not cause the print area to be smaller.

If I order a print for pick up, can I receive it the same day?

Please allow for a processing time of 1-3 business days before picking up your order. You will receive a notification via email when your order is ready for pickup.

How do I find prices?

Your print cost is dependent upon a few factors: size, media type, number of copies and style where applicable. Pricing is updated as you go through the ordering process. You can also visit the product links in the main menu for specific pricing of both set sizes.