FinerWorks Help and Support Portal
Tips to Getting Better Prints – Order Fulfillment Guide – FAQs
You must have a PayPal account. Your earnings will be paid out on a monthly basis for any sales 30 days or older. We plan to integrate a new system that will allow payment direct to your financial institution which will allow weekly payments as the platform grows.
Read More...The artist will receive the difference of the retail price they set and the seller fee. An artist may also get 10% in shared revenue on the sale of any frames, matting or glazing when ordered as part of the finished item.
Read More...Some people may be surprised to see that acrylic prints look incredibly sharp when printing a high resolution, sharp and crisp image file. That is because the acrylic prints we offer are face mounted prints in which the image is printed on our satin luster paper or metallic paper.
Read More...Only images that are stored in your virtual inventory / my images can be used. Files you upload to temporary storage cannot be used.
Read More...Occasionally, print products we have offered in the past have changed or have been discontinued. If those items can no longer be offered with the options selected then the item might automatically be removed.
Read More...No, you can create as many items as you’d like.
Read More...We require returns to be processed within 30 days of the delivery date to receive a full refund or credit with FinerWorks. Credits with FinerWorks are non-refundable and do not expire.
Read More...Store credits are issued in situations such as price adjustments, or late returns (after 30 days). These credits do not expire so if you are unable to redeem your credit right away, it will be ready when you are.
Read More...Contact us with the details of your project so that we can get the discussion going.
Read More...Contact us with the details of your project so that we can get the discussion going.
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