FAQs – Page 10 – FinerWorks Help and Support Portal

When will my order ship?

Please allow for approximately 3-5 business days for your order to ship once the order is placed. For complex items such as Acrylic prints and prints with custom framing, production time may be a few days longer. Due to high order volumes during the holidays, shipping times will increase to include a few additional days.

Does Geo Galleries produce and ship the art?

Geo Galleries was founded by a fine art print production house for professional artist and photographers in San Antonio, Texas called FinerWorks Media, LLC. FinerWorks produces and ships the artwork under the Geo Galleries brand however, Geo Galleries is a separate entity from FinerWorks.

Do I give up any rights to my images?

No. You retain full ownership of your images and you may remove them at any time.

Will images be modified or color corrected?

Geo Galleries will reserve the right to adjust based upon the advice of FinerWorks when it comes to optimizing the file for printing. This will be limited to any necessary sizing and cropping adjustments or color correction as FinerWorks deems is necessary. Artists recommended adjustments may be considered however are not guaranteed.

Can I decide what products are available for purchase?

Geo Galleries will offer a set of default print products, however if you have a set of 3 or more print products in your virtual inventory for an image, then this will be used in place of the default products.

How will I get paid?

You must have a PayPal account. Your earnings will be paid out on a monthly basis for any sales 30 days or older. We plan to integrate a new system that will allow payment direct to your financial institution which will allow weekly payments as the platform grows.

How much does the artist make?

The artist will receive the difference of the retail price they set and the seller fee. An artist may also get 10% in shared revenue on the sale of any frames, matting or glazing when ordered as part of the finished item.

How does the print resolution compare to regular prints?

Some people may be surprised to see that acrylic prints look incredibly sharp when printing a high resolution, sharp and crisp image file. That is because the acrylic prints we offer are face mounted prints in which the image is printed on our satin luster paper or metallic paper.

Can I use any image I upload?

Only images that are stored in your virtual inventory / my images can be used. Files you upload to temporary storage cannot be used.

Why are some items I created before now missing?

Occasionally, print products we have offered in the past have changed or have been discontinued. If those items can no longer be offered with the options selected then the item might automatically be removed.