How to Use the Order Fulfillment App

The Order Fulfillment App will be your central dashboard of modules that connect to various platforms where you might be selling your printed products. Its primary function is to allow you to transfer orders from your store to FinerWorks. Modules that are currently under active development will be grayed out and will be available soon.

Table of Contents

  1. Video
  2. Initial Setup
  3. My Company
  4. Ship Preferences
  5. Billing
  6. Virtual Inventory
  7. Modules
  8. FAQs

Video

The FinerWorks Order Fulfillment App is currently available for beta testing. This video provides a general orientation and walks you through of the different features.

Initial Setup

Click the Launch Wizard Setup button to begin setting up your account for Order Fulfillment. Note: You will be directed to log in to your FinerWorks account first.

My Company

Set up your business profile. The logo is optional. Note, non-U.S.-based businesses can still use their company name but will need to use FinerWorks’ or another U.S.-based address in the address fields.

Ship Preferences

Select your shipping preference. Note, these are preferences and are used by our system to determine which shipping method you want us to use. You can easily override these preferences when you import orders.

Billing

Add a Payment method as well as your billing address.

Virtual Inventory

 

For platforms that support exporting your virtual inventory as products, you will be able to select from your virtual inventory and publish it as products to those platforms.

Modules

These are various third-party platforms or storefronts that you can connect to the Order Fulfillment App.

Once setup has been completed, return to the home screen or go to My Stores and click the icon to connect your store. Each platform may have its own unique process. Once connected, you can import orders from those platforms. Note that the Excel option does not require any sort of connection. Platforms that are currently under development to be supported will be grayed out. Once any other 3rd party platform is connected, it will display a connected message.

Documentation for Various Modules

FAQs

Additional Services

Finerworks offers some retail-ready packaging options for primarily paper prints. These are available within P.O.S.T., our online ordering tool.

Because this can be disruptive to our normal workflow of processing and shipping orders, the addition of inserts such as flyers or other promotional materials is typically only available for Level 3 accounts.

Yes we do. The offline program provides the flexibility for artists, curators, decorators and businesses needing large or massive print runs to place special orders they might otherwise not be able to on our website. Read more…

Yes. We can offer minor touch up for images which may need to have minor scratches removed, time stamps removed, and/or small bends or tears digitally remastered. This option is available as an add-on during the checkout process.

 

 

We can convert your image to sepia or black and white at no additional charge, in addition to color/contrast fixes. We also offer touch up services in addition to textured brush strokes for canvas prints.

Yes, you can. When creating your print, make sure you include a border on your print. Matting options will be found below sizing.

Absolutely not! It costs the same as if you ordered a print of your own artwork or photography.

Contact us with the details of your project so that we can get the discussion going.

Contact us with the details of your project so that we can get the discussion going.

Printing Stock Images

Absolutely not! It costs the same as if you ordered a print of your own artwork or photography.

Contact us with the details of your project so that we can get the discussion going.

Contact us with the details of your project so that we can get the discussion going.

Canvas Prints

Order Giclee Printing on Canvas

Printed using some of the highest archival standards in the industry, your photos or artwork will last for decades to come.

Learn more…

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