How to Use the Order Fulfillment App

The Order Fulfillment App will be your central dashboard of modules that connect to various platforms where you might be selling your printed products. Its primary function is to allow you to transfer orders from your store to FinerWorks. Modules that are currently under active development will be grayed out and will be available soon.

Table of Contents

  1. Video
  2. Initial Setup
  3. My Company
  4. Ship Preferences
  5. Billing
  6. Virtual Inventory
  7. Modules
  8. FAQs

Video

The FinerWorks Order Fulfillment App is currently available for beta testing. This video provides a general orientation and walks you through of the different features.

Initial Setup

Click the Launch Wizard Setup button to begin setting up your account for Order Fulfillment. Note: You will be directed to log in to your FinerWorks account first.

My Company

Set up your business profile. The logo is optional. Note, non-U.S.-based businesses can still use their company name but will need to use FinerWorks’ or another U.S.-based address in the address fields.

Ship Preferences

Select your shipping preference. Note, these are preferences and are used by our system to determine which shipping method you want us to use. You can easily override these preferences when you import orders.

Billing

Add a Payment method as well as your billing address.

Virtual Inventory

 

For platforms that support exporting your virtual inventory as products, you will be able to select from your virtual inventory and publish it as products to those platforms.

Modules

These are various third-party platforms or storefronts that you can connect to the Order Fulfillment App.

Once setup has been completed, return to the home screen or go to My Stores and click the icon to connect your store. Each platform may have its own unique process. Once connected, you can import orders from those platforms. Note that the Excel option does not require any sort of connection. Platforms that are currently under development to be supported will be grayed out. Once any other 3rd party platform is connected, it will display a connected message.

Documentation for Various Modules

FAQs

Technology

A giclée print is a way to classify a professionally produced print using inkjet technology; primarily printed on canvas or fine art paper with archival-grade inks. While the process is only several decades old, it has quickly become the method of choice for both artists and photographers. Read more…

Sometimes when you upload a very high resolution file, it’s possible the preview will come out blurry. This happens because we are using a smaller embedded thumbnail data within your image file rather than generating a preview from your high resolution file. It’s done as a fallback method if it appears generating the preview from the high resolution file will take too long.

Fortunately your high resolution file will remain intact since we need that to produce your print.

Resolution is a relative number dependent upon the size of the print you choose. The more your image is enlarged, the lower your resolution will be.

Category: Technology
Adding a border to your print will increase the overall sheet size. It will not cause the print area to be smaller.
 

We recommend trying to keep your resolution between 200-300 for your selected print size for optimal results. Read more…

Category: Technology
We use a combination of different inks, depending on the printer used. This includes the Epson Ultrachome ink lineup (solvent and resin) as well as the  Canon LUCIA EX pigment ink set.  We also use Mimaki UV inks for certain products. One thing you can be assured of is that FinerWorks only uses name-brand inks for giclee prints and does not use aftermarket substitutes.
Categories: About Us, Technology

Yes. We run regular re-calibration cycles on our monitors and run regular cleaning and calibration cycles on our printers. This is to ensure consistent results with every print job. All machines are calibrated based on standards set by the International Color Consortium (www.color.org).

Categories: About Us, Technology
An ICC (International Color Consortium) Profile is standardized file format created by special computer software. An ICC (also can be ICM) profile creates a common color space used for color management in printing workflow. ICC profiles are often to compensate for color differences between devices like scanners, digital cameras, computer monitors, ink systems printers, and/or printing presses.
Category: Technology

Our calibration print is a special 8×10 print you can order which allows you to adjust your monitor to try to match the print. Once you have done this and start working on your images on your computer you will be working on an image which is more closely aligned to industry color standards. Read more…

Categories: Ordering, Technology

This could stem from a number of factors but the first thing to check is your white balance/white points. Another thing that might result in color shifting is submitting your images for print in CMYK mode instead of RGB mode. Find out more about accuracy in print color…

Order HD Face Mounted Acrylic Prints

Printed on high-quality photo paper and face mounted to 1/4″ acrylic with polished edges. Choose between satin luster or metallic photo paper. Included is easy-to-install hanging hardware in the form of a French cleat.

Learn more…

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