WooCommerce

Table of Contents

  1. Step 1: Configure Your Account
  2. Step 2: Download & Install the Plugin
  3. Step 3: Connect to FinerWorks
  4. Importing Products / Syncing Virtual Inventory
    • Option A: Using the Plugin
    • Option B: Using WC Products Manager:
  5. Sending Orders to FinerWorks
    • Option A: Using the Plugin
      • Manual Export
      • Auto Export
    • Option B: Using the Order Fulfillment App
  6. FAQs

Step 1: Configure Your Account

Login to your FinerWorks account, go to the Order Fulfillment App in your account menu.

Launch the wizard to complete the necessary steps, including business and billing information. More information can also be found here.

Step 2: Download & Install the Plugin

Make sure you have WordPress and WooCommerce installed on your website. If you’re not sure, check with your hosting provider or consult the WordPress Guide and WooCommerce Docs. Click the download button below to download the plugin zip file.

Download Plugin
In your WordPress dashboard, go to Plugins > Add New.
Click Upload Plugin.
Choose the FinerWorks plugin ZIP file.
Activate the plugin.

Step 3: Connect to FinerWorks

Login  to your FinerWorks account and in a new tab, go to the following link: https://finerworks.com/myaccount/MyWebApi.aspx
Click New App to generate your App Key.
From within the WordPress dashboard, go to the FinerWorks Media. Enter the Web Api Key and App Key in the designated fields and click Save to store your credentials.
Click Test Credentials to verify the connection. If the test is successful, your WooCommerce store is now connected to FinerWorks and ready to send orders!
Important: The field Test Mode by default will be set to “Yes”. Set it to “No” when you are ready to go live; otherwise, any orders set to FinerWorks will not be received.
You can set a preferred shipping method. When you use this, Auto Export orders will try to be shipped to your customer by the method you choose. Note, this is not guaranteed, but we will do our best to accommodate your preference.

Importing Products / Syncing Virtual Inventory

For the most hands-off approach when it comes to having your orders automatically processed, or even simply fetching your WooCommerce orders via the Order Fulfillment App, you sync your Virtual Inventory to your WooCommerce store.

Option A: Using the Plugin:

In your WordPress admin menu, go to  FinerWorks Media > Import Products.
Click the Import Products button.

Option B: Using the WC Products Manager:

In your WordPress admin menu, go to  Products.
Click the Import FinerWorks Products button.

Sending Orders to FinerWorks

Option A: Using the Plugin

If you know your products do not change frequently (image, size, media, etc) and are correctly imported and synced with your FinerWorks virtual inventory. For instance, if you are an artist, selling prints of your artwork in set sizes and options, then it makes more sense to create Virtual Inventory, sync them in your WooCommerce store as products. This way, when you send the order to FinerWorks, we already have all the details (image file to print, print specs, etc).

How to Manually Export Orders
From within the FinerWorks Media Menu > Export Orders.
Select the data range or status, or both, and click the Export Orders button.
How to Use Auto Exporting
Go to FinerWorks Media Menu > Import / Export Scheduler.
Configure your auto-export options.

Option B: Using the Order Fulfillment App

If product specifics frequently change, such as an image to be printed, as in custom-made art or photos that need to be attached to the order. For instance, if you are an individual who creates custom pet portraits, it may be impractical to develop virtual inventory and sync it with your products after the customer has placed the order. In that case, use our Order Fulfillment App to import your WooCommerce order and add the custom-made art to the order.

FAQs

Getting a Bad Print

Generally, unless professionally calibrated, computer monitors are going to be very bright. Tablets and mobile devices display images with elevated brightness and contrast. These settings mislead people into believing their images are brighter than they usually are. Read more…

Since we do not print with “white” inks, the white areas in your print will reflect the tone of your chosen paper in its natural state. Some papers have a slightly warm cast, while others do not. Being informed about the paper you are printing on will help you avoid any surprises. Learn More…

This could stem from a number of factors but the first thing to check is your white balance/white points. Another thing that might result in color shifting is submitting your images for print in CMYK mode instead of RGB mode. Find out more about accuracy in print color…

If your print arrives damaged, contact us immediately. Once we have received photo snapshots of the damage, we will arrange to either reprint your damaged print or provide a full refund.

Please contact us within 30 days of placing your order if you are unhappy with your print. Our first goal will be to help you get a satisfactory replacement. If that is not an option, we offer a 30 day money back guarantee.

Prints being lost or damaged during shipping is rare; however, it does happen on occasion (less than 1% of orders are ever reported), and we will do everything possible to provide a replacement as soon as possible. For more information, please visit our returns and replacement page.

We require returns to be processed within 30 days of the delivery date to receive a full refund or credit with FinerWorks. Credits with FinerWorks are non-refundable and do not expire.

Acrylic Glass Prints

Acrylic Glass Prints

Transform your space with our sophisticated Acrylic Glass Prints, featuring exceptional clarity and durability to showcase photography, art reproductions, or commercial applications with modern elegance.

Learn more…

FinerWorks Help and Support Portal