Import your Shopify orders to FinerWorks for quick and easy fulfillment. Orders are automatically drop shipped to your customer just as if you placed a regular drop ship order.
The app saves time. Rather than using the standard online ordering which only allows you to submit one order at a time, with the Shopify app, you can submit multiple orders at once. Each order is marked as drop shipped so it looks like you sent it rather than us.
- Create a FinerWorks account
- Create a business profile
- Create a billing profile (payment and billing address)
- Create products in you Virtual Inventory
Note, your Shopify listings has a SKU field. You should use your virtual inventory’s SKU in that field to match up your Shopify products with your virtual inventory.
Connecting Your Shop
Step 1. Get Your Shop’s Name
To begin, you will need to get the official store name used to identify your store. Login to your Shopify store and note the link in your web browser’s address. Example, if your link is “https://testgallery-3.myshopify.com/admin” then your store’s name is “testgallery-3”.
Step 2. Connect
Enter your store’s name in the required field. Click “Connect Your Store”. This will prompt your to link your store to FinerWorks. Click the “Install unlisted app”. Unlisted simply means we have chosen not to post it to the Shopify App store at this time.
Congratulations! Your store is now connected to FinerWorks.
Submitting Shopify Orders
IMPORTANT: You will need to use a web browser to submit the orders and not the “Shopify” mobile app.
When you are ready to start transmitting your orders you can do so through the Shopify app page in your FinerWorks account menu or you can simply go to your Shopify orders list in your Shopify admin.
This will take you to where you can import your Shopify orders. Check/select the orders you want to submit for processing. Under the “Actions” drop down, select “Send to FinerWorks”.
Next click the “Start Import” button to load all the orders you had checked. This will allow you to choose shipping options as well as submit payment.
You should now see a list of orders you imported. It is important to note that you on occasion may see error notices if information is invalid, product sku or product variant sku in your listing does not match what we have in your virtual inventory. To streamline the process it is best to have a corresponding product in your FinerWorks virtual inventory.
Below is an example of what it would look like after you import your order.
A) You can click the checkbox to indicate if the imported order is to be included or not included. Orders missing information or which have invalid info will automatically be unchecked until corrected.
B) To the right of your product, you can even add another product by entering a product code or sku from your virtual inventory. If using a product code, then you will also need to provide us your image file.
C) You can provide/upload an image file if you are using a product code and not using a product for your virtual inventory.
D) Review your selected shipping. We will try to match the shipping methods you submit however you will want to review your shipping methods in case you need to make some changes.
E) Click “Submit Payment” when you are ready to submit the checked orders and payment.
You are now ready to complete your submission. We recommend using the “Credit / Debit Card” option in order to expedite the orders so that we can process them right away. Currently there is not a PayPal option for submitting payment. Until then contact us on how you can still use PayPal if that is your preferred payment method.
Using the Automatic Fulfillment Update Feature
After you submit your orders through the Shopify app, FinerWorks can the automatically update your orders marking them as “fulfilled” within Shopify. Your Shopify store (not us) will email your customer the tracking information for their order. The following steps are required set this up in your Shopify store.
Step 1 – Create a FinerWorks “location”
- From your Shopify admin, go to Settings > Locations.
- Click Add location.
- Enter “FinerWorks” as the name and an address (you can use ours if you like) for the location.
- Check Fulfill online orders from this location.
- Click Save.
Step 2 – Assign Your Products to Your New FinerWorks “location”
- From your Shopify admin, go to Products and open the product.
- In the Inventory section select “FinerWorks”
- Click Save.