What file type does FinerWorks require?
Preferred digital file formats include JPG, PNG, BMP and TIFF. 240MB is the max file size accepted (depending on site traffic).
Read More...What is a calibration print?
Our calibration print is a special 8×10 print you can order which allows you to adjust your monitor to try to match the print. Once you have done this and start working on your images on your computer you will be working on an image which is more closely aligned to industry color standards.
Read More...How do I soft proof a print?
We have a comprehensive video tutorial on how to successfully soft proof.
Read More...If I order a print for pick up, can I receive it the same day?
Please allow for a processing time of 1-3 business days before picking up your order. You will receive a notification via email when your order is ready for pickup.
Read More...Will you show me a proof before printing?
A real-time preview will be visible as you go through the print setup process. In addition, a time stamped preview of how your image will be printed will show up in your shopping cart before you submit your order. If this is not enough, please read our post about 3 ways to proof your work.
Read More...How can I avoid having a cropped image?
It will be up to you to select a print size that compliments your image’s current aspect ratio. If your image file does not quite match those dimensions, it will be cropped to accommodate the print size selected. This can result in part of your image file being cropped.
Read More...Will FinerWorks check my image for quality?
We are unable to always properly assess if an image is suitable for printing due to varying standards and degrees of expectations a customer might have. The production team does their best to check prints for obvious defects within the print itself (paper, ink smudges, scratches, etc).
Read More...How long will it take to produce my print?
Most prints are ready to ship within 1-3 working days. If your order exceeds 100 prints, production time may be as many as 4 working days, but feel free to contact us if you have concerns about the time frame.
Read More...Can you send me a test print of my image?
Test prints, or proofs, are not standard unless you are placing an offline order in which we are producing a large run (1000 copies or more), but if color matching is a concern, we highly recommend working on a color managed system or investigating in a calibration print prior to ordering.
Read More...Do you offer volume discounts?
Yes. Volume pricing is also available when ordering multiple copies of a particular print in the same order. In many instances ordering just two copies of a print results in substantial price breaks. The more you order, the lower your cost per print.
Read More...