Product Questions – Page 6 – FinerWorks Help and Support Portal

What is “Giclee Printing”?

A giclée print is a way to classify a professionally produced print using inkjet technology; primarily printed on canvas or fine art paper with archival-grade inks. While the process is only several decades old, it has quickly become the method of choice for both artists and photographers. Read more…

Will my print be ready to hang?

The following items can be ordered ready to hang or will have hanging options available for ordering: Framed Prints (Canvas or Paper) Stretched & Mounted Canvas Wood Prints Acrylic Glass Prints Acrylic Prints – Floating Framed Metal Prints Dibond Prints

Can I paint on top of or embellish my canvas?

Yes. Many artists order their under-paintings from us.

Is a protective coating used on the canvas prints?

With the exception of our gloss canvas, our canvas prints are printed with the newer Epson resin inks. These resin-coated pigments acts as a built-in liquid coating for each inkdrop which alleviates the need to apply any sort of liquid coating or laminate like done in the past.

Can I get samples of your canvas?

Samples can only be ordered from our parent company FinerWorks. To access these go here.

What kind of canvas do you use?

For canvas, we primarily use poly-cotton blend canvases, specially coated to receive the inks used by our printers. The canvas has an oxford weave giving it a natural canvas texture as favored by professional photographers.

Will my print ever fade?

Both Epson and Canon promote their inks as being resistant to fading over time. Over time we have used both wide-format printers from both companies. Our parent company FinerWorks has been producing canvas prints since around 2001. In that time, we have had no one contact us and indicate their print had faded.

How long will my canvas print last?

Your giclee canvas print will last up to 150 years with the proper care. Both Epson and Canon promote their inks as being resistant to fading over time.

Is real wood for stretched and mounted canvas prints?

Yes. We use only sap-free lumber for our stretcher bars. Our preference has always been Kiln dried pine as it is not likely to crack, warp, or become brittle.

Which paper is best for my artwork or photography?.

While our staff will be happy to offer suggestions sometimes the best choice won’t be obvious until you view the image printed on the paper. There are four characteristics that affect how an image will appear on any of our varied fine art papers: ink absorption, brightness, texture and gloss levels (if any).