FAQs

About Us

Artists and photographers first began using FinerWorks in 1999 however, we official coined our company name as FinerWorks in 2003. We began with making prints exclusively on canvas but soon added fine art papers. Our web technology is setup so people at all levels can order fine art prints of their work on the same papers and canvas placed in galleries, hotels and homes of collectors.

 

 

Categories: About Us Top Questions

Acrylic Glass Prints

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Acrylic Prints

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Canvas Prints

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Cards

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Ceramic Tile

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

dibond-prints

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Drop Shipping & Order Fulfillment

If you are unable to locate a recent order in your order history, it is likely you may not have been logged into your accounbt prior to placing your order. To fix this, simply contact us and we will be happy to add the unassigned order to your account for you.

FinerWorks offers free drop shipping services to all customers. It can be selected at checkout or it is selected automatically if you have a business registered within your account and have uploaded a logo.

If you have a registered account with FinerWorks, there is an area within your account where you can save your business information, such as the company name, department, or contact person, and address. As long as you have added your business, we will use this information as the sender in place of your order’s billing information.

Your account offers the ability to store images based on your account type.

After logging in, go to your account’s Inventory Files page. From there, you can upload your image files to your account.

You can order prints from these images anytime you want. This saves a lot of time, especially if you have large image files. These uploads will be stored securely and are inaccessible to the public. Whenever you place an order for a print from one of these images, a copy of your high-resolution image will be forwarded to our production department for printing.

Alternatively, if you do not want to permanently store your files, you can simply go to POST and upload your files there under a temporary status. Temporary files are automatically deleted after 30 days.

Fine Art Papers

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Frame

We do. In fact, because our frames are made-to-order, we do not price our custom sizes any differently than those considered to be considered a more standard or common size.

Categories: Frame Top Questions

All framing is cut and joined at the framing center located in San Antonio, Texas. print and framing facility. This is done by a team of experienced members of FinerWorks framing department.

Categories: Frame Top Questions

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Framing & Matting

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Getting a Bad Print

Generally, unless professionally calibrated, computer monitors are going to be very bright. Tablets and mobile devices display images with elevated brightness and contrast. These settings mislead people into believing their images are brighter than they usually are. Read more…

Please contact us within 30 days of placing your order if you are unhappy with your print. Our first goal will be to help you get a satisfactory replacement. If that is not an option, we offer a 30 day money back guarantee.

Giclee Cards

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Glazing

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

HD Metal Prints

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Matting

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Mugs

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Murals & Wallpaper

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

My Account

If you are unable to locate a recent order in your order history, it is likely you may not have been logged into your accounbt prior to placing your order. To fix this, simply contact us and we will be happy to add the unassigned order to your account for you.

Virtual Inventory gives you the ability to store “virtual” prints. Create and store as many prints as you wish, and when you are ready for us to print one, its only a matter of checking out.  Use this quick video tutorial for a walk through the entire process.

Ordering

Please contact us within 30 days of placing your order if you are unhappy with your print. Our first goal will be to help you get a satisfactory replacement. If that is not an option, we offer a 30 day money back guarantee.

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Photo Prints

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Poster Prints

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Product Questions

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Top Questions

Artists and photographers first began using FinerWorks in 1999 however, we official coined our company name as FinerWorks in 2003. We began with making prints exclusively on canvas but soon added fine art papers. Our web technology is setup so people at all levels can order fine art prints of their work on the same papers and canvas placed in galleries, hotels and homes of collectors.

 

 

Categories: About Us Top Questions

Generally, unless professionally calibrated, computer monitors are going to be very bright. Tablets and mobile devices display images with elevated brightness and contrast. These settings mislead people into believing their images are brighter than they usually are. Read more…

Please contact us within 30 days of placing your order if you are unhappy with your print. Our first goal will be to help you get a satisfactory replacement. If that is not an option, we offer a 30 day money back guarantee.

If you are unable to locate a recent order in your order history, it is likely you may not have been logged into your accounbt prior to placing your order. To fix this, simply contact us and we will be happy to add the unassigned order to your account for you.

Virtual Inventory gives you the ability to store “virtual” prints. Create and store as many prints as you wish, and when you are ready for us to print one, its only a matter of checking out.  Use this quick video tutorial for a walk through the entire process.

FinerWorks offers free drop shipping services to all customers. It can be selected at checkout or it is selected automatically if you have a business registered within your account and have uploaded a logo.

We do. In fact, because our frames are made-to-order, we do not price our custom sizes any differently than those considered to be considered a more standard or common size.

Categories: Frame Top Questions

All framing is cut and joined at the framing center located in San Antonio, Texas. print and framing facility. This is done by a team of experienced members of FinerWorks framing department.

Categories: Frame Top Questions

If you have a registered account with FinerWorks, there is an area within your account where you can save your business information, such as the company name, department, or contact person, and address. As long as you have added your business, we will use this information as the sender in place of your order’s billing information.

Your account offers the ability to store images based on your account type.

After logging in, go to your account’s Inventory Files page. From there, you can upload your image files to your account.

You can order prints from these images anytime you want. This saves a lot of time, especially if you have large image files. These uploads will be stored securely and are inaccessible to the public. Whenever you place an order for a print from one of these images, a copy of your high-resolution image will be forwarded to our production department for printing.

Alternatively, if you do not want to permanently store your files, you can simply go to POST and upload your files there under a temporary status. Temporary files are automatically deleted after 30 days.

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Virtual Inventory

Virtual Inventory gives you the ability to store “virtual” prints. Create and store as many prints as you wish, and when you are ready for us to print one, its only a matter of checking out.  Use this quick video tutorial for a walk through the entire process.

Wood Prints

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

FinerWorks Help & Support