The Excel module for the Order Fulfillment App does not require any special connection. Download the template, populate the fields, and upload it through the Excel Module within the app.
Table of Contents
Get the Excel Template
Column Descriptions
| Column Name | Type | Required | Description | Example |
|---|---|---|---|---|
| order_po | number | yes | A unique order identifier | 12345 |
| ship_first_name | text | yes | Recipient’s first name | John |
| ship_last_name | text | yes | Recipient’s last name | Doe |
| ship_company_name | text | no | Recipient’s company name | ABC Company |
| ship_address_1 | text | yes | Recipient’s street address | 123 Somewhere |
| ship_address_2 | text | no | Additional address information | Suite 12 |
| ship_city | text | yes | Recipient’s city or town | Sunshine City |
| ship_state_code | text | see description | The recipient’s official two-digit state code. Required if shipping within the United States | CA |
| ship_province | text | see description | The recipient’s province if outside the United States | |
| ship_zip | text | yes | Recipient’s zip or postal code | 12345 |
| ship_phone | text | yes | Phone number of the recipient or sender. This is required by USPS and UPS. Use your business phone number if not comfortable in supplying this. This will be the number UPS or USPS will use in the rare occasion they need to call someone about a shipment. | 123456789 |
| ship_country_code | text | yes | Recipient’s official two-digit country code | us |
| product_qty | number | yes | Number of copies | 1 |
| product_sku | text | yes | Product code found when setting up a print in P.O.S.T., our print ordering app, or the SKU from virtual inventory. | AP1234P1234 |
| shipping_code | text | yes | See shipping codes below | EC |
| product_image_file_url | text | see description | URL to high-resolution downloadable image file to be printed. Required if not using product code rather than a SKU from virtual inventory. | |
| product_thumb_url | text | see description | URL to preview what will be printed on the invoice. Required if not using product code rather than a SKU from virtual inventory. | |
| product_cropping | text | see description | Leave blank or use the word “crop” if you want the image to be cropped if it does not fit the size. Use “fit” to not crop. |
Shipping Codes
To be used in the shipping_code column.
| shipping_code | description | Transit Time Avg | Notes |
|---|---|---|---|
| EC | Economy | 3-7 days | Goes the least expensive method |
| SD | Standard | 2-5 days | Usually goes via UPS ground or USPS Priority |
| EX | Express | 2-3 days | Usually goes via Fedex/UPS 2-day or Priority Mail (whichever is estimated faster) |
| ON | Overnight | 1-2 days | Usually goes via Next Day Air or Express Mail. It may not be available for some orders, in which case the fastest method will be selected. |
FAQs
HD Metal Prints
The following items can be ordered ready to hang or will have hanging options available for ordering:
- Framed Prints (Canvas or Paper)
- Stretched & Mounted Canvas
- Wood Prints
- Acrylic Glass Prints
- Acrylic Prints – Floating Framed
- Metal Prints
- Dibond Prints
No. Instead, a process called dye sublimation is used. This turns the inks to a gaseous state that can fuse to specially coated items like the aluminum panels we use for the Chromalux Metal Prints.
No. Prepare your file just like you would for any of our prints. We do recommend your file be at least 150 to 300 pixels per inch (ppi) for optimal results.
Use any non-abrasive cloth or paper towel along with a non-ammonia-based cleaner or water for best results.
The coating on the metal is like an enamel in which the image fuses. This is quite durable; therefore, the image itself is not too likely to become scratched unless a hard or sharp object comes in contact with it. It still is wise to treat it with care.
Yes. You can order from a wide range of frame styles; however, in order to do this, you will need to order the “panel only” style to open the frame options. This will allow you to choose the frame you want. In additional, there are some framed styles readily available when ordering.
We have built in volume & bulk discounts that will cover most scenarios; however, if the scope and size of the order is not listed when checking pricing, please contact us with the details of what you want to order and the time frame so that we can work out the fulfillment and pricing of the order.
Most people order online via our website’s Print Online Setup Tool. Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.
Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.
FinerWorks is unable to accept orders by phone or email.
The key difference is how they are produced and the material the image is printed on. Dibond prints have the image printed directly to the surface using large UV-Flatbed printers, while HD Metal Prints use a dye-sublimation approach. Dibond prints are great for general graphics and are more versatile in where they can be displayed, while HD Metal Prints are more likely to be used to print photos and fine art.
More detailed information on how they differ can be found in our blog:
Nope! You can order just one or as many as you need. Whether you’re creating a custom gift, testing a new design, or fulfilling an order for your online store, we’ve got you covered.
However, you can likely save when ordering in bulk since many of our products have built in volume discounts.
Acrylic Glass Prints
Transform your space with our sophisticated Acrylic Glass Prints, featuring exceptional clarity and durability to showcase photography, art reproductions, or commercial applications with modern elegance.