The Excel module for the Order Fulfillment App does not require any special connection. Download the template, populate the fields, and upload it through the Excel Module within the app.
Table of Contents
Get the Excel Template
Column Descriptions
| Column Name | Type | Required | Description | Example |
|---|---|---|---|---|
| order_po | number | yes | A unique order identifier | 12345 |
| ship_first_name | text | yes | Recipient’s first name | John |
| ship_last_name | text | yes | Recipient’s last name | Doe |
| ship_company_name | text | no | Recipient’s company name | ABC Company |
| ship_address_1 | text | yes | Recipient’s street address | 123 Somewhere |
| ship_address_2 | text | no | Additional address information | Suite 12 |
| ship_city | text | yes | Recipient’s city or town | Sunshine City |
| ship_state_code | text | see description | The recipient’s official two-digit state code. Required if shipping within the United States | CA |
| ship_province | text | see description | The recipient’s province if outside the United States | |
| ship_zip | text | yes | Recipient’s zip or postal code | 12345 |
| ship_phone | text | yes | Phone number of the recipient or sender. This is required by USPS and UPS. Use your business phone number if not comfortable in supplying this. This will be the number UPS or USPS will use in the rare occasion they need to call someone about a shipment. | 123456789 |
| ship_country_code | text | yes | Recipient’s official two-digit country code | us |
| product_qty | number | yes | Number of copies | 1 |
| product_sku | text | yes | Product code found when setting up a print in P.O.S.T., our print ordering app, or the SKU from virtual inventory. | AP1234P1234 |
| shipping_code | text | yes | See shipping codes below | EC |
| product_image_file_url | text | see description | URL to high-resolution downloadable image file to be printed. Required if not using product code rather than a SKU from virtual inventory. | |
| product_thumb_url | text | see description | URL to preview what will be printed on the invoice. Required if not using product code rather than a SKU from virtual inventory. | |
| product_cropping | text | see description | Leave blank or use the word “crop” if you want the image to be cropped if it does not fit the size. Use “fit” to not crop. |
Shipping Codes
To be used in the shipping_code column.
| shipping_code | description | Transit Time Avg | Notes |
|---|---|---|---|
| EC | Economy | 3-7 days | Goes the least expensive method |
| SD | Standard | 2-5 days | Usually goes via UPS ground or USPS Priority |
| EX | Express | 2-3 days | Usually goes via Fedex/UPS 2-day or Priority Mail (whichever is estimated faster) |
| ON | Overnight | 1-2 days | Usually goes via Next Day Air or Express Mail. It may not be available for some orders, in which case the fastest method will be selected. |
FAQs
Frame
The following items can be ordered ready to hang or will have hanging options available for ordering:
- Framed Prints (Canvas or Paper)
- Stretched & Mounted Canvas
- Wood Prints
- Acrylic Glass Prints
- Acrylic Prints – Floating Framed
- Metal Prints
- Dibond Prints
Sure! Just visit our Frame Moulding Style page to pick out a frame and order online.
We do. In fact, because our frames are made-to-order, we do not price our custom sizes any differently than those considered to be considered a more standard or common size.
To price frames only, just visit our Frame Moulding Style page. Find the moulding you’d like to price, enter the frame size you want to get pricing.
We offer acrylic glass which you may sometimes see referred to as glazing. We have several types: A premium clear, a premium clear with reflection control (non-glare) as well as two of these versions that also have UV blockers. Acrylic glass and can be ordered with your frame or ala carte.
FinerWorks currently does not offer actual glass as the glazing since glass has a high rate of breaking during shipping.
Yes. You can order from a wide range of frame styles; however, in order to do this, you will need to order the “panel only” style to open the frame options. This will allow you to choose the frame you want. In additional, there are some framed styles readily available when ordering.
Visit our Frame Moulding Style page to view the sizes we offer. Select the moulding you are interested in to get more details on that particular moulding.
Most of our frames are wood. Many also have a laminate or veneer however there are also metal (aluminum) as well as polystyrene. For more info on wood frames and polystyrene, read this article on mouldings and what they are made of.
We do offer more moldings on-site and for offline orders. Contact us directly to learn more.
For framed prints, Tyvek backing (black or white) is placed on the back of the frame to seal the artwork from dust and moisture. Appropriate hanging hardware is installed on the back.
For frames ordered without the print, hanging hardware is provided but not installed.
Shell-packs (3-packs) do not include any hanging hardware.
All framing is cut and joined at the framing center located in San Antonio, Texas. print and framing facility. This is done by a team of experienced members of FinerWorks framing department.
Our average for most frames is about 5 to 7 days in production; however, there may be exceptions dependent on current inventory levels and how quickly the supplier can send us the required stock.
You can also see our turnaround time page for time frame details.
Most people order online via our website’s Print Online Setup Tool. Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.
Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.
FinerWorks is unable to accept orders by phone or email.
Framing & Matting
All framing is cut and joined at the framing center located in San Antonio, Texas. print and framing facility. This is done by a team of experienced members of FinerWorks framing department.
View our Acrylic Glass page to view options for acrylic glazing.
We do. View our Acrylic Glass page to view options for acrylic glazing.
Glazing is the term we use to refer to having your work behind glass. The purpose of the glazing is to provide protection to your prints. It is not necessary in all instances of a framed print as is the case with a framed canvas, but for prints on fine art papers it is recommended since it protects against scuffing and direct contact. FinerWorks currently does not offer actual glass as the glazing but instead provides a safer and common framer’s alternative in the form of clear acrylic (plexiglass). Acrylic provides an advantage to glass by being lighter and less likely to break during shipping.
Yes it is. We use acid-free, lignin-free conservation grade matboard.
You can browse our Matting Options page to see available colors.
To customize the size of your matting, adjust your frame’s width and height and the matting will automatically adjust to match the frame size.
Yes, we do offer double matting options as part of our online print and framing services.
We do. You can specify matting outer width and height as well as window width and height when ordering matting by itself.
Matting by itself can be ordered from our Matting Options page.
Yes, you can. When creating your print, make sure you include a border on your print. Matting options will be found below sizing.
Frame prices do not include any matting or acrylic glazing. To view prices on matting, visit our Picture Frame Matting page.
Our average for most frames is about 5 to 7 days in production; however, there may be exceptions dependent on current inventory levels and how quickly the supplier can send us the required stock.
You can also see our turnaround time page for time frame details.
For framed prints, Tyvek backing (black or white) is placed on the back of the frame to seal the artwork from dust and moisture. Appropriate hanging hardware is installed on the back.
For frames ordered without the print, hanging hardware is provided but not installed.
Shell-packs (3-packs) do not include any hanging hardware.
We do offer more moldings on-site and for offline orders. Contact us directly to learn more.
Most of our frames are wood. Many also have a laminate or veneer however there are also metal (aluminum) as well as polystyrene. For more info on wood frames and polystyrene, read this article on mouldings and what they are made of.
Visit our Frame Moulding Style page to view the sizes we offer. Select the moulding you are interested in to get more details on that particular moulding.
Yes. You can order from a wide range of frame styles; however, in order to do this, you will need to order the “panel only” style to open the frame options. This will allow you to choose the frame you want. In additional, there are some framed styles readily available when ordering.
We offer acrylic glass which you may sometimes see referred to as glazing. We have several types: A premium clear, a premium clear with reflection control (non-glare) as well as two of these versions that also have UV blockers. Acrylic glass and can be ordered with your frame or ala carte.
FinerWorks currently does not offer actual glass as the glazing since glass has a high rate of breaking during shipping.
To price frames only, just visit our Frame Moulding Style page. Find the moulding you’d like to price, enter the frame size you want to get pricing.
We do. In fact, because our frames are made-to-order, we do not price our custom sizes any differently than those considered to be considered a more standard or common size.
Sure! Just visit our Frame Moulding Style page to pick out a frame and order online.
The following items can be ordered ready to hang or will have hanging options available for ordering:
- Framed Prints (Canvas or Paper)
- Stretched & Mounted Canvas
- Wood Prints
- Acrylic Glass Prints
- Acrylic Prints – Floating Framed
- Metal Prints
- Dibond Prints
We have built in volume & bulk discounts that will cover most scenarios; however, if the scope and size of the order is not listed when checking pricing, please contact us with the details of what you want to order and the time frame so that we can work out the fulfillment and pricing of the order.
Most people order online via our website’s Print Online Setup Tool. Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.
Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.
FinerWorks is unable to accept orders by phone or email.
Glazing
We offer acrylic glass which you may sometimes see referred to as glazing. We have several types: A premium clear, a premium clear with reflection control (non-glare) as well as two of these versions that also have UV blockers. Acrylic glass and can be ordered with your frame or ala carte.
FinerWorks currently does not offer actual glass as the glazing since glass has a high rate of breaking during shipping.
Glazing is the term we use to refer to having your work behind glass. The purpose of the glazing is to provide protection to your prints. It is not necessary in all instances of a framed print as is the case with a framed canvas, but for prints on fine art papers it is recommended since it protects against scuffing and direct contact. FinerWorks currently does not offer actual glass as the glazing but instead provides a safer and common framer’s alternative in the form of clear acrylic (plexiglass). Acrylic provides an advantage to glass by being lighter and less likely to break during shipping.
We do. View our Acrylic Glass page to view options for acrylic glazing.
View our Acrylic Glass page to view options for acrylic glazing.
Most people order online via our website’s Print Online Setup Tool. Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.
Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.
FinerWorks is unable to accept orders by phone or email.
Matting
Frame prices do not include any matting or acrylic glazing. To view prices on matting, visit our Picture Frame Matting page.
Yes, you can. When creating your print, make sure you include a border on your print. Matting options will be found below sizing.
Matting by itself can be ordered from our Matting Options page.
We do. You can specify matting outer width and height as well as window width and height when ordering matting by itself.
Yes, we do offer double matting options as part of our online print and framing services.
To customize the size of your matting, adjust your frame’s width and height and the matting will automatically adjust to match the frame size.
You can browse our Matting Options page to see available colors.
Yes it is. We use acid-free, lignin-free conservation grade matboard.
Most people order online via our website’s Print Online Setup Tool. Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.
Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.
FinerWorks is unable to accept orders by phone or email.
Order HD Chromaluxe® Metal Prints
Print your artwork or photography as custom-size metal prints. Using the dye-sublimation process, your image is fused to the surface of rigid aluminum panels. These provide a modern look when decorating your home or office. Choose from multiple metal surface options. Order it framed, with a float wall mounting or even with a tabletop easel back.