FinerWorks Help and Support Portal
Tips to Getting Better Prints – Order Fulfillment Guide – FAQs
If you are based outside of the U.S. and want your order drop-shipped, we recommend configuring your business profile with a U.S.-based address. This prevents confusion and potential problems that can occur with the shipping service or even customs. You can access your business profile in your account business profile or the Order Fulfillment App.
Read More...You can do this by creating a virtual inventory of prints or cards. Once you have uploaded images to your account, you can set up individual giclee prints or cards with different sizes and styles. These will be stored in your Virtual Inventory.
Read More...Your account offers you the ability to store a limited number of images based on your account type. You can categorize these in various custom galleries you set up. After logging in, go to the My Images link, which will take you to a batch uploading tool.
Read More...When you log in to your account, visit the quick checkout page. This stores the billing and shipping information you intend to use for your orders. When it comes time to place an order, your checkout page will be populated with this information.
Read More...Included here is the ability to upload a logo. This will serve two purposes.
Read More...If you have a registered account with FinerWorks, there is an area within your account where you can save your business information, such as the company name, department, or contact person, and address.
Read More...The packing slip will not display any prices or FinerWorks information. In addition, the return address on the shipping label has the name, company, and address you entered in the billing phase of your checkout.
Read More...Our average for most frames is about 5 to 7 days in production; however, there may be exceptions dependent on current inventory levels and how quickly the supplier can send us the required stock. You can also see our turnaround time page for time frame details.
Read More...All framing is cut and joined at the framing center located in San Antonio, Texas. print and framing facility. This is done by a team of experienced members of FinerWorks framing department.
Read More...We have built in volume discounts that are applied when you order multiple copies of a mat. Add more than one to your shopping cart and the per item price will update to the discounted price.
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