FinerWorks Help and Support Portal
Tips to Getting Better Prints – Order Fulfillment Guide – FAQs
Because this can be disruptive to our normal workflow of processing and shipping orders, the addition of inserts such as flyers or other promotional materials is typically only available for Level 3 accounts.
Read More...Finerworks offers some retail-ready packaging options for primarily paper prints. These are available within P.O.S.T., our online ordering tool.
Read More...FinerWorks offers free drop shipping services to all customers. It can be selected at checkout or it is selected automatically if you have a business registered within your account and have uploaded a logo.
Read More...Reporting of your sales is done through the Geo Galleries reporting interface. Sales are shown after an order is shipped.
Read More...When someone completes the purchase of one of your offered prints, PayPal will send you a notification of the order details as well as your customer information. It is your responsibility to fulfill this order in a timely fashion by either having us fulfill the order or you ship it out yourself.
Read More...If you plan on using Finerworks to fulfill your order, you should check the shipping page for shipping rates to determine the shipping cost and then charge accordingly. Also consider reviewing our blog post titled What to Charge Your Customers for Shipping.
Read More...No. Buyers can only purchase printed works.
Read More...Aside from having artistic value, the image must be a suitable print quality/resolution. It must also be properly titled, include a well written description, and be submitted to the appropriate category and assigned to a collection.
Read More...Existing FinerWorks members are given an exclusive invitation to join at no charge. In the future there will be optional priced services relating to promotion and fulfillment that artist can take advantage of.
Read More...Only lower resolution web versions of the images are shown. These contain a watermark which provides some protection. If you are too worried that people will copy your web viewable images, we recommend not participating in the gallery experience.
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