FAQs – Page 17 – FinerWorks Help & Support

Does FinerWorks offer “Retail Ready” packaging options?

Finerworks offers some retail-ready packaging options for primarily paper prints. These are available within P.O.S.T., our online ordering tool.

Are drop shipping and order fulfillment services free?

FinerWorks offers free drop shipping services to all customers. It can be selected at checkout or it is selected automatically if you have a business registered within your account and have uploaded a logo.

Am I contacted when a print sells?

Reporting of your sales is done through the Geo Galleries reporting interface. Sales are shown after an order is shipped.

How will I know when people have purchased one of my prints?

When someone completes the purchase of one of your offered prints, PayPal will send you a notification of the order details as well as your customer information. It is your responsibility to fulfill this order in a timely fashion by either having us fulfill the order or you ship it out yourself.

How do I know how much I should charge for shipping?

If you plan on using Finerworks to fulfill your order, you should check the shipping page for shipping rates to determine the shipping cost and then charge accordingly. Also consider reviewing our blog post titled What to Charge Your Customers for Shipping.

Can my buyers download my image from Geo Galleries?

No. Buyers can only purchase printed works.

What are the requirements to have my images shown on Geo Galleries?

Aside from having artistic value, the image must be a suitable print quality/resolution. It must also be properly titled, include a well written description, and be submitted to the appropriate category and assigned to a collection.

Are there any fees involved to be a participating artist?

Starting in 2026, existing GeoGalleries members will be able to continue to use and offer GeoGalleries. New members must be a paying FinerWorks customer or can sign up to be a paid registered artist.

How do you protect my images from being copied by someone else?

Only lower resolution web versions of the images are shown. These contain a watermark which provides some protection. If you are too worried that people will copy your web viewable images, we recommend not participating in the gallery experience.

How to I start creating Virtual Inventory?

Virtual Inventory gives you the ability to store “virtual” prints. Create and store as many prints as you wish, and when you are ready for us to print one, its only a matter of checking out. Use this quick video tutorial for a walk through the entire process.