FinerWorks Help and Support Portal
Tips to Getting Better Prints – Order Fulfillment Guide – FAQs
Absolutely not. We prefer you upload your file before it is enlarged. Not to say you cannot do this but to do so might result in a poorer quality print than you would have wanted. This is because when you enlarge a digital image, you are adding pixels that were never there.
Read More...Because the file is so large, generating a thumbnail would be time consuming for our servers. To speed things up, we generate a thumbnail from the embedded thumbnail image. This won’t affect or be used for printing. We always print the original file that was uploaded. It’s just used as a preview.
Read More...Rasterized PNG, JPG or TIFF files are necessary. If you file is a PDF or vector file (such as Corel Draw or Adobe Illustrator), please convert it. You will need to make these changes before submitting these files for accurate color when printed due to different CMYK and RGB outputs.
Read More...You are not. After formatting the front of the card, you may add it directly to your cart. The back of the card will arrive blank.
Read More...Yes, your flat cards may have images or graphics on both sides.
Read More...Your set of cards will arrive in its own card box with a clear top for easy viewing. Keep in mind that multiple sets will not always have their own boxes as these boxes are utilized for packaging and shipping purposes. We do not currently offer card storage boxes for purchase.
Read More...We do not offer direct card mailing services.
Read More...All folded cards, both standard and giclee cards, come with envelopes. For flat cards and postcards, envelopes can be ordered as an add-on.
Read More...You may include a logo or graphics to the back of your folded card. Just choose one of your uploaded images to add imagery to the back.
Read More...At this time we do not offer the option to print imagery inside the folded cards.
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