Does FinerWorks charge extra for order fulfillment services?
No. This is free. You will not pay more to use our order fulfillment services. Just order as usual, and don’t forget to mark your order “Drop ship” at the end of your order.
Read More...Does FinerWorks offer wholesale pricing?
We do not have a wholesale price list but we do review discount options for those totaling as much as $500 or more in orders weekly. If you foresee a need for large quantities of prints on a regular basis, you may qualify for a lab account.
Read More...Does FinerWorks offer volume discounts?
Yes. Volume pricing is also available when ordering multiple copies of a particular print in the same order. In many instances, ordering just two copies of a print results in substantial price breaks. The more you order, the lower your cost per print.
Read More...How much will my print cost?
Your print cost is dependent upon a few factors: size, media type, and mounting type (if applicable). Our size/price chart displays prices for each media type offered. Click the type of product in the main menu you want to price.
Read More...How long will it take to get my print?
Depending on the product type, production can vary based on the product you are ordering, the time of year, as well as current inventory levels. Please note that production times and shipping times are two different time spans.
Read More...How are orders shipped?
Depending on the product type, they may be boxed, rolled in a shipping tube, or in some cases, placed on a pallet (huge orders). We use multiple carriers and multiple shipping methods, broken down as either Economy, Standard, or Express shipping. The primary carriers we use are UPS, FedEx, and USPS.
Read More...Will my print come in its own plastic print sleeve?
Paper prints will many times be grouped and placed in a single clear plastic sleeve. Prints are not individually sleeved each print unless it is ordered as an add-on. These print sleeves are intended solely to add protection during transport.
Read More...How do I track orders?
Use our Order Status and Tracking page or refer to your shipment confirmation. If you were logged in at the time the order was placed, you can also check your Order History. When an order is shipped, we will send you an email indicating your order has been successfully processed and is on its way.
Read More...Can my order have multiple shipping addresses?
You will need to place a separate order for each shipping destination since only one shipping destination can be entered per order.
Read More...Can I ship to someone else?
Yes. When checking out, you would enter your friend or family’s address information as the “Ship To” destination. You can also request drop shipping on the final review page. With the drop ship option selected, a generic packing slip is included, which does not reflect the price.
Read More...