How to Use the Order Fulfillment App

The Order Fulfillment App will be your central dashboard of modules that connect to various platforms where you might be selling your printed products. Its primary function is to allow you to transfer orders from your store to FinerWorks. Modules that are currently under active development will be grayed out and will be available soon.

Table of Contents

  1. Video
  2. Initial Setup
  3. My Company
  4. Ship Preferences
  5. Billing
  6. Virtual Inventory
  7. Modules
  8. FAQs

Video

The FinerWorks Order Fulfillment App is currently available for beta testing. This video provides a general orientation and walks you through of the different features.

Initial Setup

Click the Launch Wizard Setup button to begin setting up your account for Order Fulfillment. Note: You will be directed to log in to your FinerWorks account first.

My Company

Set up your business profile. The logo is optional. Note, non-U.S.-based businesses can still use their company name but will need to use FinerWorks’ or another U.S.-based address in the address fields.

Ship Preferences

Select your shipping preference. Note, these are preferences and are used by our system to determine which shipping method you want us to use. You can easily override these preferences when you import orders.

Billing

Add a Payment method as well as your billing address.

Virtual Inventory

 

For platforms that support exporting your virtual inventory as products, you will be able to select from your virtual inventory and publish it as products to those platforms.

Modules

These are various third-party platforms or storefronts that you can connect to the Order Fulfillment App.

Once setup has been completed, return to the home screen or go to My Stores and click the icon to connect your store. Each platform may have its own unique process. Once connected, you can import orders from those platforms. Note that the Excel option does not require any sort of connection. Platforms that are currently under development to be supported will be grayed out. Once any other 3rd party platform is connected, it will display a connected message.

Documentation for Various Modules

FAQs

Posting and Selling Prints

Currently, we do not offer custom URLs.

When someone buys one of your printed products, the order is automatically forwarded to FinerWorks for fulfillment and shipped to the buyer. Within 30 days, once the order ships, details of the order (including the buyer) will be available to you.

We will not notify sellers when a sale is made. FinerWorks is not involved in your sales and has no knowledge of transactions relating to gallery sales. Read more

We do offer COAs as an option at checkout. You will see an option to order a COA once you add a print to your shopping cart

This can be done using your gallery’s URL. The link will look something like this

https://geogalleries.com/my_username

Make sure you replace “my_username” with your actual name.

Note: If you used to use FinerWorks old gallery, your FinerWorks gallery url now automatically redirects people to your Geo Galleries link.

FinerWorks virtual inventory is a system that allows artists and photographers to save their artwork as pre-configured products within their FinerWorks account. Instead of having to re-upload and set up a print’s specifications (like size, paper type, and framing) every time an order comes in, a virtual inventory item acts like a blueprint for a product. This streamlines the print-on-demand and order fulfillment process.

How It Works

The system is designed to simplify selling on third-party platforms like Shopify, Squarespace, WooCommerce or Etsy. Here’s a breakdown of the key steps:

  • Create Virtual Inventory Items: An artist uploads their digital image to FinerWorks. They then create a virtual inventory item from this image, which involves specifying all the product details like size, print medium (e.g., giclée fine art paper, canvas), and framing options. Each virtual inventory item is assigned a unique **SKU** (Stock Keeping Unit) that begins with “AP”.
  • Sync with an Online Store: The artist lists the product in their own online store (e.g., a framed print of their artwork). When they create the listing, they enter the unique SKU from FinerWorks’ virtual inventory into the SKU field of their store’s product variant.
  • Order Fulfillment: When a customer purchases the product from the artist’s online store, the order is transmitted to FinerWorks through an integration app (e.g., for Shopify or Etsy). FinerWorks uses the SKU to identify the exact product from the virtual inventory and produces it on demand.
  • Shipping and Branding: FinerWorks then prints, packages, and ships the product directly to the customer. The packing slip and shipping label can be customized with the artist’s name and logo, making it appear as though the order was shipped directly from them.

Key Advantages

  • Efficiency: It eliminates the need for artists to manually set up each print each time they order, saving a significant amount of time, especially for those with high order volumes or who sell the same products repeatedly.
  • Print on Demand: Artists don’t need to hold physical inventory. Prints are only created when an order is placed, reducing waste and financial risk.
  • Integration: It connects an artist’s online storefront with FinerWorks’ fulfillment center, creating a smooth, automated workflow from sale to delivery.

Only lower resolution web versions of the images are shown. These contain a watermark which provides some protection. If you are too worried that people will copy your web viewable images, we recommend not participating in the gallery experience.

Aside from having artistic value, the image must be a suitable print quality/resolution. It must also be properly titled,  include a well written description, and be submitted to the appropriate category and assigned to a collection.

No. Buyers can only purchase printed works.

If you plan on using Finerworks to fulfill your order, you should check the shipping page for shipping rates to determine the shipping cost and then charge accordingly. Also consider reviewing our blog post titled What to Charge Your Customers for Shipping.

When someone completes the purchase of one of your offered prints, PayPal will send you a notification of the order details as well as your customer information. It is your responsibility to fulfill this order in a timely fashion by either having us fulfill the order or you ship it out yourself.


One of the largest ranges of paper selections, while using the highest level of archival print technology allowing superior detail and color, you can create custom giclee prints of your artwork and photos.
 

Giclee Printing at FinerWorks

One of the largest ranges of paper selections, while using the highest level of archival print technology allowing superior detail and color, you can create custom giclee prints of your artwork and photos.

Learn more…

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