FAQs – Page 24 – FinerWorks Help and Support Portal

Do metal prints scratch easily?

The coating on the metal is like an enamel in which the image fuses. This is quite durable; therefore, the image itself is not too likely to become scratched unless a hard or sharp object comes in contact with it. It still is wise to treat it with care.

How do I clean my metal prints?

Use any non-abrasive cloth or paper towel along with a non-ammonia-based cleaner or water for best results.

Are there any special file requirements that are different with metal prints?

No. Prepare your file just like you would for any of our prints. We do recommend your file be at least 150 to 300 pixels per inch (ppi) for optimal results.

Do you print direct to the metal?

No. Instead, a process called dye sublimation is used. This turns the inks to a gaseous state that can fuse to specially coated items like the aluminum panels we use for the Chromalux Metal Prints.

Can I paint over my fine art paper prints?

We do not recommend this. We cannot guarantee any paper print that has been embellished or has had paint applied to it. Unlike canvas, many of the papers will wilt and warp like most papers when saturated with any sort of liquid base.

Does FinerWorks have any fine art papers not listed?

In addition to the standard canvas and art papers FinerWorks offers for online ordering, customers can also choose from a wide range of name brand media types when ordering larger quantities offline. View options here

How well do photos print on fine art papers?

More and more fine art photographers are turning to giclée prints since in many cases, photos look better and have a wider color gamut than you might normally experience with traditional photo prints.

Are these giclee prints?

Yes. The fine art paper prints are printed with a method we refer to as giclee printing. This is a technology that has evolved since the late 20th century to use primarily aqueous wide format printers with archival inks on archival media.

Can I get samples of your fine art papers?

Order samples of our giclee papers and canvas here.

Do you apply a laminate or spray coating to my fine art paper prints?

In most cases your prints will not be coated and definitely not laminated. In some instances we may need to coat prints which have large expanses of dark colors in them such as solid black backgrounds.