Order Fulfillment Guide

FinerWorks offers FREE order fulfillment in the form of white label (drop shipping) for artist and photographers who want prints shipped under their name or brand.

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This brief guide is meant to highlight those features we offer at FinerWorks for artists and photographers who use us as their order fulfillment service. At FinerWorks, we believe providing reliable order fulfillment must be simple. In addition, we want artists and photographers to be confident their customers will receive the prints exactly as intended. There is no application process and it and does not take any special knowledge or technical expertise. If you know how to access photos or image files off your computer and use the Internet, your basic requirements have been met. If you have used FinerWorks before for online ordering, this guide will help you make sure you have not overlooked some of the tools we offer.

What is Drop Shipping?

One of the first things we did when we built our initial ordering system over a decade ago was provide an automatic drop shipping option. Drop shipping simply means you do not need to carry any inventory or worry about packaging and shipping. You commission the drop shipper (which would be FinerWorks) to send the order to your customers but branded under your name so it looks like you or your company shipped it.

Many big online companies rely on this method either solely or to let them ship products which they normally would not be able to inventory. Amazon.com uses this method for some of the items sold and at the individual level Ebay and Esty sellers use this method all the time.

How it Works

At checkout in the area where you select your “Shipping Method” will be a check box you can click to indicate you want it drop shipped. If you provide a valid address in your account’s business profile, we will automatically check this for you. The order is then shipped and made to look like you are the sender. No information about us will be included. Prices will also be removed from the packing slip.

 

Some Examples

Framing & Matting

The following type of prints come ready to hang: framed prints, wood prints, acrylic prints, stretched and mounted canvas prints and metal prints will arrive ready-to-hang. Some other styles of prints may have options that also allow for them to be ready to hang.

For some types of prints you can order custom frames and/or matting when you are setting up your print online. Note not all products can be framed and some styles of prints will be restricted to certain types of framing options.

Sure! Just visit our Frame Moulding Style page to pick out a frame and calculate pricing. 

*Matting and acrylic/glazing sold separately

We do. In fact, because frames are “made to order” we do price our custom sizes any differently than those considered to be “standard”. 

To price frames only, just visit our Frame Moulding Style page. Find the moulding you'd like to price, and click the blue Order Frame button to calculate frame cost.*

*Matting and acrylic/glazing sold separately

Frame prices do not include any matting or acrylic glazing. To view prices on matting, visit our Picture Frame Matting page.

You can! To purchase matting without a frame, just make sure you include a border on your print. Matting options will be found below sizing. 

Matting by itself can be ordered from our Matting Options page.

We do. You can specify matting outter width and height, as well as window width and height when ordering matting by itself. 

Currently we do not offer this as part of our framing services.

You can customize your frame's matting. Keep in mind that including matting with your framed print will automatically increase your frame size by a minimum of 3 inches. To adjust the size of your matting, simply adjust your frame's width and height and the matting will automatically adjust to match the frame size.

Glazing is optional and must be purchased separately.* (“Glazing” is the term we use to refer to having your work behind glass). FinerWorks currently does not offer actual glass as the glazing but instead provides a safer and common framer’s alternative in the form of clear acrylic (plexiglass). Acrylic provides an advantage to glass by being lighter and less likely to break during shipping.

*If the glazing selection is not visible during the order process, simply add a border to your print to enable the options.This will not affect your print or frame size.

 

Glazing is the term we use to refer to having your work behind glass. The purpose of the glazing is to provide protection to your prints. It is not necessary in all instances of a framed print as is the case with a framed canvas, but for prints on fine art papers it is recommended since it protects against scuffing and direct contact. FinerWorks currently does not offer actual glass as the glazing but instead provides a safer and common framer’s alternative in the form of clear acrylic (plexiglass). Acrylic provides an advantage to glass by being lighter and less likely to break during shipping.

We do. View our Acrylic Glass page to view options for acrylic glazing.

 View our Acrylic Glass page to view options for acrylic glazing.

Yes. You can order from a wide range of frame styles however in order to do this, you will need to order the “panel only” style to open the frame options. This will allow you to choose the frame you want.

Just visit our Frame Moulding Style page to view the sizes we offer.

You can browse our Matting Options page to see available colors.

Yes it is. We use acid-free, lignin-free conservation matboard. Our leading frame supplier rates this matting as museum quality.

We offer 2 types of frames, solid wood or polystyrene. Most of our all wood frames have a laminate coating.

We do offer more mouldings on-site and for off-line orders. Contact us directly to learn more.

Yes. With the exception of framed canvas, all framed prints are finished with Tyvek backing (black or white). All frames include hanging hardware (wire hangers). Keep in mind that glazing and matting is sold separately.

Our system is designed to automatically apply a price break for up to ten duplicate framed prints or frames. For a quantity of more than ten, please contact us directly for pricing.

If you intend to order more than 10 duplicate mats, contact us to find out if you qualify for a price break.

Yes, we do all framing in-house. 

Framed prints are normally shipped within 3-4 working days of the order date. Maximum lead time for framing is 5 working days. Some exceptions may apply for special stock, or extremely large orders.

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