Order Fulfillment Guide

FinerWorks offers FREE order fulfillment in the form of white label (drop shipping) for artist and photographers who want prints shipped under their name or brand.

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This brief guide is meant to highlight those features we offer at FinerWorks for artists and photographers who use us as their order fulfillment service. At FinerWorks, we believe providing reliable order fulfillment must be simple. In addition, we want artists and photographers to be confident their customers will receive the prints exactly as intended. There is no application process and it and does not take any special knowledge or technical expertise. If you know how to access photos or image files off your computer and use the Internet, your basic requirements have been met. If you have used FinerWorks before for online ordering, this guide will help you make sure you have not overlooked some of the tools we offer.

What is Drop Shipping?

One of the first things we did when we built our initial ordering system over a decade ago was provide an automatic drop shipping option. Drop shipping simply means you do not need to carry any inventory or worry about packaging and shipping. You commission the drop shipper (which would be FinerWorks) to send the order to your customers but branded under your name so it looks like you or your company shipped it.

Many big online companies rely on this method either solely or to let them ship products which they normally would not be able to inventory. Amazon.com uses this method for some of the items sold and at the individual level Ebay and Esty sellers use this method all the time.

How it Works

At checkout in the area where you select your “Shipping Method” will be a check box you can click to indicate you want it drop shipped. If you provide a valid address in your account’s business profile, we will automatically check this for you. The order is then shipped and made to look like you are the sender. No information about us will be included. Prices will also be removed from the packing slip.

 

Some Examples

Top Questions

Artists and photographers first began using FinerWorks in 1999 however we official coined our company name as FinerWorks in 2003. We began with making prints exclusively on canvas but soon added fine art papers. Our web technology is setup so people at all levels can order fine art prints of their work on the same sort of papers and canvas placed in galleries, hotels and homes of collectors. Many of our customers are actually showing their work in venues like these or even having them custom made on for their own clients.

Categories: About Us, Top Questions

Generally, unless professionally calibrated, computer monitors are going to be very bright.  Also tablets and mobile devices display images with elevated brightness and contrast. These settings mislead people into believing their images are brighter than they usually are. Read more

Please contact us within 30 days of placing your order if you are unhappy with your print. Our first goal will be to help you get a satisfactory replacement. If that is not an option we offer a 30 day money back guarantee.

If you are unable to locate a recent order in your order history, it is likely you may not have been logged into your accounbt prior to placing your order. To fix this, simply contact us and we will be happy to add the unassigned order to your account for you.

Virtual Inventory gives you the ability to store “virtual” prints. Create and store as many prints as you wish, and when you are ready for us to print one, its only a matter of checking out.  Use this quick video tutorial for a walk through the entire process 

FinerWorks offers free drop shipping services for any of our customers. It can be selected as an option at checkout or is selected automatically if you have a business registered within your account and have uploaded a logo.

We do. In fact, because frames are “made to order” we do price our custom sizes any differently than those considered to be “standard”. 

Yes, we do all framing in-house. 

If you have registered with FinerWorks there is an area within your account where you can save your business information such as the company name, department or contact person and address. As long as you have added your business, we will use this information as the sender in place of your order’s billing information.

Your Account offers you the ability to store a finite number of images based upon your account type. You can categorize these in various custom galleries you setup. Adding images is quite simple. After logging in, go to the “My Images” link which will take you to a batch uploading tool. Select the image files you want to upload and they will be uploaded to your account. You can order prints from these image anytime you want so you do not have to re-upload them each time. This saves a lot of time, especially if you have large image files. These uploads will be stored securely and inaccessible to the public. Whenever you place an order for a print from one of these images, a copy of your high resolution image will be forwarded to our production department for printing.

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