Order Fulfillment Guide

FinerWorks offers FREE order fulfillment in the form of white label (drop shipping) for artist and photographers who want prints shipped under their name or brand.

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This brief guide is meant to highlight those features we offer at FinerWorks for artists and photographers who use us as their order fulfillment service. At FinerWorks, we believe providing reliable order fulfillment must be simple. In addition, we want artists and photographers to be confident their customers will receive the prints exactly as intended. There is no application process and it and does not take any special knowledge or technical expertise. If you know how to access photos or image files off your computer and use the Internet, your basic requirements have been met. If you have used FinerWorks before for online ordering, this guide will help you make sure you have not overlooked some of the tools we offer.

What is Drop Shipping?

One of the first things we did when we built our initial ordering system over a decade ago was provide an automatic drop shipping option. Drop shipping simply means you do not need to carry any inventory or worry about packaging and shipping. You commission the drop shipper (which would be FinerWorks) to send the order to your customers but branded under your name so it looks like you or your company shipped it.

Many big online companies rely on this method either solely or to let them ship products which they normally would not be able to inventory. Amazon.com uses this method for some of the items sold and at the individual level Ebay and Esty sellers use this method all the time.

How it Works

At checkout in the area where you select your “Shipping Method” will be a check box you can click to indicate you want it drop shipped. If you provide a valid address in your account’s business profile, we will automatically check this for you. The order is then shipped and made to look like you are the sender. No information about us will be included. Prices will also be removed from the packing slip.

 

Some Examples

My Account

Each registered account is intended for those who wish to print on demand, have the option to store their images with FinerWorks, and maintain a gallery. Users may opt to create personal galleries, sell prints from FinerWorks via their PayPal account, as well as sell from the Main FinerWorks Gallery.

Category: My Account

If you are unable to locate a recent order in your order history, it is likely you may not have been logged into your accounbt prior to placing your order. To fix this, simply contact us and we will be happy to add the unassigned order to your account for you.

Currently, this is not an option we are able to offer.

As an on demand printer, we must adhere to the same regulations and standards that anyone else does. To learn more about protecting your intellectual property, take time to read over one of our recent blogs here.

We no longer differentiate between the two. A basic account is now the same as a gallery account.

Category: My Account

Virtual Inventory gives you the ability to store “virtual” prints. Create and store as many prints as you wish, and when you are ready for us to print one, its only a matter of checking out.  Read more… 

Virtual Inventory gives you the ability to store “virtual” prints. Create and store as many prints as you wish, and when you are ready for us to print one, its only a matter of checking out.  Use this quick video tutorial for a walk through the entire process 

Aside from having artistic value the image must be suitable print quality/resolution. It mus also be properly titled,  include a well written description, and be submitted to the appropriate category and assigned to a collection.

Absolutely. Our goal is to represent you, and we wouldn’t be doing that very well if we didn’t advertise your brand for you! Find out how to add your logo to your account here.

Currently, we do not offer custom URLs.

If you intend to have us fulfill your print order sales, it may be a good idea to mirror our shipping rates. Read more

 

When someone buys one of your printed products, the order is automatically forwarded to FinerWorks for fulfillment. This means the order is produced by FinerWorks and shipped to the buyer. Within 30 days, once the order ships, details of the order (including the buyer) will be available to you.

We will not notify sellers when a sale is made. FinerWorks is not involved in your sales, and has no knowledge of transactions relating to gallery sales. Read more

We do not produce COA for artists, however, many artists do this on their own. Read more

This can be done using your gallery’s URL. The link will look something like this

https://geogalleries.com/my_username

Make sure you replace “my_username” with your actual name.

Note: If you used to use FinerWorks old gallery, your FinerWorks gallery url now automatically redirects people to your Geo Galleries link.

Only lower resolution web versions of the images are shown. These contain a watermark which provides some protection. If you are too worried that people will copy your web view-able images, we recommend not participating in the gallery experience.

No. Buyers can only purchase printed works.

If you plan on using us to fulfill your order you should check the shipping page for shipping rates to determine the shipping cost and charge accordingly. Also consider reviewing our blog post titled What to Charge Your Customers for Shipping.

When somone completes the purchase option of one of your offered prints, PayPal will send you a notification of the order details as well as your customer information. It is your responsibility to fulfill this order in a timely fashion by either having us fulfill the order or you ship it out yourself.

No, you can create as many items as you like.

Occasionally (but not often) print products we have offered in the past have changed or been discontinued. If those items can no longer be offered with the options selected then the item might automatically be removed.

Only images that are stored in your virtual inventory / my images can be used. Files you merely upload to temporary storage cannot be used.

Posting and Selling Prints

Currently, we do not offer custom URLs.

If you intend to have us fulfill your print order sales, it may be a good idea to mirror our shipping rates. Read more

 

When someone buys one of your printed products, the order is automatically forwarded to FinerWorks for fulfillment. This means the order is produced by FinerWorks and shipped to the buyer. Within 30 days, once the order ships, details of the order (including the buyer) will be available to you.

We will not notify sellers when a sale is made. FinerWorks is not involved in your sales, and has no knowledge of transactions relating to gallery sales. Read more

We do not produce COA for artists, however, many artists do this on their own. Read more

This can be done using your gallery’s URL. The link will look something like this

https://geogalleries.com/my_username

Make sure you replace “my_username” with your actual name.

Note: If you used to use FinerWorks old gallery, your FinerWorks gallery url now automatically redirects people to your Geo Galleries link.

Virtual Inventory gives you the ability to store “virtual” prints. Create and store as many prints as you wish, and when you are ready for us to print one, its only a matter of checking out.  Read more… 

Only lower resolution web versions of the images are shown. These contain a watermark which provides some protection. If you are too worried that people will copy your web view-able images, we recommend not participating in the gallery experience.

Aside from having artistic value the image must be suitable print quality/resolution. It mus also be properly titled,  include a well written description, and be submitted to the appropriate category and assigned to a collection.

No. Buyers can only purchase printed works.

If you plan on using us to fulfill your order you should check the shipping page for shipping rates to determine the shipping cost and charge accordingly. Also consider reviewing our blog post titled What to Charge Your Customers for Shipping.

When somone completes the purchase option of one of your offered prints, PayPal will send you a notification of the order details as well as your customer information. It is your responsibility to fulfill this order in a timely fashion by either having us fulfill the order or you ship it out yourself.

Virtual Inventory

No, you can create as many items as you like.

Occasionally (but not often) print products we have offered in the past have changed or been discontinued. If those items can no longer be offered with the options selected then the item might automatically be removed.

Only images that are stored in your virtual inventory / my images can be used. Files you merely upload to temporary storage cannot be used.

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