Order Fulfillment Guide

FinerWorks offers FREE order fulfillment in the form of white label (drop shipping) for artist and photographers who want prints shipped under their name or brand.

Sign Up

This brief guide is meant to highlight those features we offer at FinerWorks for artists and photographers who use us as their order fulfillment service. At FinerWorks, we believe providing reliable order fulfillment must be simple. In addition, we want artists and photographers to be confident their customers will receive the prints exactly as intended. There is no application process and it and does not take any special knowledge or technical expertise. If you know how to access photos or image files off your computer and use the Internet, your basic requirements have been met. If you have used FinerWorks before for online ordering, this guide will help you make sure you have not overlooked some of the tools we offer.

What is Drop Shipping?

One of the first things we did when we built our initial ordering system over a decade ago was provide an automatic drop shipping option. Drop shipping simply means you do not need to carry any inventory or worry about packaging and shipping. You commission the drop shipper (which would be FinerWorks) to send the order to your customers but branded under your name so it looks like you or your company shipped it.

Many big online companies rely on this method either solely or to let them ship products which they normally would not be able to inventory. Amazon.com uses this method for some of the items sold and at the individual level Ebay and Esty sellers use this method all the time.

How it Works

At checkout in the area where you select your “Shipping Method” will be a check box you can click to indicate you want it drop shipped. If you provide a valid address in your account’s business profile, we will automatically check this for you. The order is then shipped and made to look like you are the sender. No information about us will be included. Prices will also be removed from the packing slip.

 

Some Examples

Posting and Selling Prints

Currently, we do not offer custom URLs.

Like many things dealing with art, there are no absolutes or right or wrong answer. The closest to giving an absolute answer would be “whatever your buyer is willing to spend”. Read more

 

If you are unable to find the gallery options while logged in, it is likely that your account was originally set up as a basic account. Simply contact us and we will happily upgrade your account to a gallery account for you.

 

You can easily list your prints for sale if you have a PayPal account. Read more

If you intend to have us fulfill your print order sales, it may be a good idea to mirror our shipping rates. Read more

 

When someone buys your print, you will be contacted by PayPal, who will provide all details of your transaction including the print they purchased, and the customer’s contact and shipping information. More

The transaction will be strictly between you, your customer, and PayPal. Read more

FinerWorks is not involved in your sales, and has no knowledge of transactions that occur within personal galleries or generating from “Buy Now” buttons. Read more

We will not notify sellers when a sale is made. FinerWorks is not involved in your sales, and has no knowledge of transactions relating to gallery sales. Read more

We do not produce COA for artists, however, many artists do this on their own. Read more

This will be done using your gallery’s URL. Once logged in, using the dropdown options under “My Account” and select “My Profile Page” to be directed to your gallery. Look to the top of the webpage, to the URL window. This is the same URL you will use to direct customers to your gallery.

Virtual Inventory gives you the ability to store “virtual” prints. Create and store as many prints as you wish, and when you are ready for us to print one, its only a matter of checking out.  Read more… 

We only display low web viewable versions of the images in the Select Gallery. There are mechanisms in place to protect images from being copied but even today any 12 year old with basic grade school computer skills can bypass these. If you are too worried that people will copy your web viewable images, we recommend not participating in the gallery experience.

While we are a big fan of watermarks in the gallery, most artists and photographers appear to not want watermarks displayed. Potential buyers have also shown a tendency to shy away from images with watermarks. Based on that we no longer place watermarks on images omn display.  

Yes. At this time, the Select Gallery is absolutely free to submit images to.

 

 

While anyone with a “Gallery Account” can submit to the Select Gallery, we strictly moderate all images to ensure authentic, high quality artwork and photography. Images on our Select Gallery are subject to removal if they do not meet professional and artistic standards.

 

Aside from having artistic value the image must be properly titiled, submitted to the appropriate category, of suitable print quality and have a well written description.

 

We do not offer an option for artists to allow their images to be downloaded from any galleries at this time.

For every image stored within a gallery, an active status must be checked before it is considered live. Likewise, you may easily remove an image by changing its listing from active to inactive.

If you want to accept direct payments from your customers online you will need a PayPal account. Once this is done you will then update your PayPal selling preferences within your FinerWorks account.

PayPal Selling Preferences

First, you will need to have registered as a “Gallery Account”. Assuming this is the case, go to “” runat=”server” style=”box-sizing: border-box; color: rgb(51, 51, 51); font-family: ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px;”>My Images“. Click the thumbnails to any images you uploaded. This will let you manage your “Buy Now” buttons.

Note that if you do not see this option this will mean you only have a “Basic” account. Please contact us to upgrade to a “Gallery Account”.

If you plan on using us to fulfill your order you should check the shipping page for shipping rates to determine the shipping cost and charge accordingly. Also consider reviewing our blog post titled What to Charge Your Customers for Shipping.

When creating your “Buy Now” or “Add to Cart” buttons you will have the option to set different shipping rates. This will overide any shipping rates you have entered here or in your PayPal account profile.

PayPal allows you to setup Sales Tax or a Value Added Tax (VAT) within your PayPal account profile based upon the buyer's region. If you are receiving payment direct, we recommend doing so based on your regions tax requirements before you start selling.

When somone completes the purchase option of one of your offered prints, PayPal will send you a notification of the order details as well as your customer information. It is your responsibility to fulfill this order in a timely fashion by either having us fulfill the order or you ship it out yourself.

FinerWorks does not monitor your sales. We merely provide tools and an outlet for you to sell prints yourself.

Share this page