FinerWorks Help and Support Portal
Tips to Geting Better Prints – Order Fulfillment Guide – FAQs
First-Class Package is a popular shipping option offered by USPS that allows businesses and individuals to send lightweight packages that weigh up to 15.99 ounces. Many artists and photographers we know who do their own shipping use this service to ship their prints. What they may not know is this service will be changing in July of 2023. Here are some things you may want to be aware of if you are using this service.
Read More...
So much more artwork is shipped today than before. And using the right box to protect an art print as well as elevate its value is incredibly important. Most of our customers do not bother to ship themselves and have their orders drop shipped through us. But occasionally a customer will want to ship their prints themselves. If so, they will have needed to develop some sort of shipping strategy.
Read More...
A lot of our customers choose to ship their prints themselves, especially if they are taking advantage of built-in volume discounts on prints. It is not uncommon for them when they are first getting started to ask for advice or tips relating to best practices when packaging unframed prints.
Read More...
In part 1 on the topic of packaging your artwork, we focused on some best practices when shipping only a few prints at most by using either rigid flat mailers or shipping tubes. Now in part 2 of packaging your prints, we explore shipping larger bulkier items such as a large volume of prints, stretched and mounted canvas, or framed prints.
Read More...
If you are an Etsy seller and having FinerWorks fulfill you orders, make sure you are aware of some changes that started up a few days ago on the Etsy platform. Starting August 11, 2021, Etsy implemented a policy that requires its sellers to provide shipment tracking information for any U.S. destination orders that are $10 or more, in order to be able to change the status to “complete” within their Etsy dashboard.
Read More...
Many of our customers who have us fulfill and drop ship orders to their customers have at some point had decide how they were going to go about determining what to charge their customers for shipping. This decision is an important one since what you charge your customers for shipping rates can encourage or discourage your customers from completing their purchase.
Read More...
One of the most frequent questions I hear from artists and photographers is “how much” they should charge for their prints. The short answer of course is “it depends”. There is plenty of online advice on how to decide this, including on our own blog. What is not asked as much is how can I raise prices without harming my sales.
Read More...
Not too long ago a well published photographer told me how he was trying to find ways to boost his sales of framed photo prints he ordered and had us drop ship to his customers on a regular basis. He asked me what I thought about offering free shipping to incentivize visitors to his website to order these prints? I told him I thought it was a great idea but maybe not for the reasons he expected.
Read More...