FinerWorks Help and Support Portal
Tips to Getting Better Prints – Order Fulfillment Guide – FAQs
Recently I spoke with a lady that felt like she had been hit by a tidal wave in the past few weeks. Her normal printer still had not re-opened and she had a backlog of hundreds of orders from her Shopify site to fulfill.
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We have the BEST customers ever. But sometimes trying to answer an email or message can leave us scratching our heads and asking ourselves how do we answer that person tactfully and not appear rude or condescending.
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In recent months we have met many artists and fine art photographers new to printing their work. Every day more and more come to FinerWorks with inquiries as they begin the process of producing and selling their prints.
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Over the past 2 decades that we have been producing canvas prints, we have seen quite an evolution in the process and what is available to people. This evolution has been both in the form of materials used to create the canvas print as well as what the market finds as acceptable.
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Over the past two decades I have had a front row seat when it comes to observing how people promote and sell their artwork. I have also said that when it comes to promoting your artwork, you are also promoting yourself as an artist. Interesting to me is how the methods have changed.
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A lot of artists and photographers have come FinerWorks to fulfill their print orders. In some cases, it is because of dissatisfaction with their existing fulfillment provider, and in other situations, it is due to a growing demand for their prints which become more time-consuming for the artists to fulfill.
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We have been asked how we think the news of viruses and possible recession will affect our customers and how it has impacted FinerWorks when it comes to the fulfillment of your prints.
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Join the growing number of users submitting their orders through our Shopify app and Etsy app who are selling custom made frames as standalone products. If you are selling prints, especially ones with odd sizes, you might be missing up a golden opportunity to sell your buyers a frame later on.
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Shopify is by far the biggest platform integrated with FinerWorks so that artists and photographers able to submit their orders from their web site sales. Etsy follows second. Here a few reminders to those that might have run into problems and not sure why.
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White is not considered a color when printing fine art or photographs using the giclee or most digital photo printing process. An area in your image which is meant to be white will actually show in the print as an absence of any dyes or inks.
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