Under used and overlooked is the virtual inventory system that we have at FinerWorks. When you sign up for an account you have access to a valuable time saving tool which allows you to store frequently ordered prints and products so that you don’t have to upload your files and setup your prints each time you want to order them. Below I share two examples of why it is so useful for many.
Let’s take for instance Christine, one of our users. Christine is one of our frequent customers, ordering a couple times a day to have us fulfill her Etsy and Shopify orders for her art prints. She has about 20 different images she sells in several combinations of styles and sizes for framed giclee prints on fine art papers as well as canvas prints. Overall though about 10 images were her top sellers.
Recently she said that the time to setup each print every time she needed to order was taking a toll and asked us if we had any suggestions. The first question we asked was if she had taken advantage of the virtual inventory system we have. Sadly, she had overlooked this feature and had not take advantage of it. When we explained that she could save the prints she frequently ordered, she immediately started to take advantage of it. She started by uploading the images she had us print the most often and followed up by adding the print products for those images which she had us fulfill frequently.
Now whenever she has an order she just selects the appropriate product/print in her inventory and adds it to her cart. She said that when she does not have the item in her inventory yet, she adds it there before ordering it intending to eventually have all her inventory items saved.
Another, example is the marketing department of a large home developer here in the U.S. The builder is constantly adding new neighborhoods all over the country, sometimes up to 4 a month. Each time they do so, they build a model home which is also where their realtors locate their offices.
Inside those offices they will display interior signage as canvas prints with everything from company logos and slogans to a stock images displaying happy families. Total is about a dozen large canvas prints which they have us crate and ship to the model homes.
Since their marketing department does not have time to setup 12 canvas prints each time, they set them all up only once. Now they can quickly select all the prints from their virtual inventory, add them to their cart and checkout with the delivery location.
Even if you are not like Christine or a large home developer, and only place an order occasionally, there might come a time when your order volume increases, and you become just like Christine. So, taking advantage of this tool now will help a lot.
Is the virtual inventory feature for everyone? Not at this time since many of our customers do commissioned on demand prints that might be personalized and shipped to their customers. Unless they anticipate their customer will later order additional copies there is no sense to store it as an inventoried item.
There are some limitations on inventory items. Checkout the frequently asked questions below which address some of the common questions surrounding the virtual inventory.
Shipping
You can see what shipping options and costs are available to you when you have items in your shopping cart.
Please note that some shipping options may not be available where print sizes exceed the measurements the packaging can hold. In cases of oversized packages (usually when they contain multiple mounted canvas prints measuring 30×40 or larger), additional shipping charges may be required. The customer will be notified in advance prior to processing the order.
More information on shipping rates can be found here.
Some product types will give you the option for “Priority Processing,” in which case we attempt to have the order completed within 24 to 48 hours.
Rush or priority processing may not be available for all product types; however, you can contact customer service to see if this is possible.
Yes. When checking out, you would enter your friend or family’s address information as the “Ship To” destination. You can also request drop shipping on the final review page. With the drop ship option selected, a generic packing slip is included, which does not reflect the price. In addition, we will print your billing address on the return address label and not include any mention of FinerWorks.
You will need to place a separate order for each shipping destination since only one shipping destination can be entered per order.
Use our Order Status and Tracking page or refer to your shipment confirmation. If you were logged in at the time the order was placed, you can also check your Order History.
When an order is shipped, we will send you an email indicating your order has been successfully processed and is on its way. There will also be a link to view your order status and get the tracking number for your order.
Paper prints will many times be grouped and placed in a single clear plastic sleeve. Prints are not individually sleeved each print unless it is ordered as an add-on.
These print sleeves are intended solely to add protection during transport. If you wish to obtain additional print sleeves for your inventory, you can order print sleeves here.
They are ideal for protecting your work from fingerprints, smudging, dust, and scratches as a result of casual handling or storage while also increasing the perceived value of the print.
Depending on the product type, they may be boxed, rolled in a shipping tube, or in some cases, placed on a pallet (huge orders). We use multiple carriers and multiple shipping methods, broken down as either Economy, Standard, or Express shipping. The primary carriers we use are UPS, FedEx, and USPS.
Orders shipped overseas that are sent via USPS will ultimately be turned over to the destination country’s shipping carrier.
International orders tracking sometimes relies on the destination country and shipping method. In many cases, for small orders, tracking might end once it reaches its last stop before leaving the U.S.
Depending on the product type, production can vary based on the product you are ordering, the time of year, as well as current inventory levels.
Please note that production times and shipping times are two different time spans. So, if two-day shipping is selected, this does not mean you will receive your print in two days. View our turnaround page and shipping page for details.
Finerworks offers some retail-ready packaging options for primarily paper prints. These are available within P.O.S.T., our online ordering tool.
Our average for most frames is about 5 to 7 days in production; however, there may be exceptions dependent on current inventory levels and how quickly the supplier can send us the required stock.
You can also see our turnaround time page for time frame details.
If you are based outside of the U.S. and want your order drop-shipped, we recommend configuring your business profile with a U.S.-based address. This prevents confusion and potential problems that can occur with the shipping service or even customs.
You can access your business profile in your account business profile or the Order Fulfillment App.
Prints being lost or damaged during shipping is rare; however, it does happen on occasion (less than 1% of orders are ever reported), and we will do everything possible to provide a replacement as soon as possible. For more information, please visit our returns and replacement page.
Order HD Face Mounted Acrylic Prints
Printed on high-quality photo paper and face mounted to 1/4″ acrylic with polished edges. Choose between satin luster or metallic photo paper. Included is easy-to-install hanging hardware in the form of a French cleat.