Our new line of metal prints is here, and they rock! Now metal is available in 4 different metal surface finishes and multiple ready to display styles. Use our online ordering tool to create custom sizes as small as 8×8 up to 30×40. The “panel only” option can even be ordered with a frame! Metal prints are one of the most remarkable and easiest ways to display your work. And it is not just for photographers anymore. Every day see artists now offering their illustrations and reproductions as metal prints as well.
So, you may know that we have been offering metal prints for a while now. But last year we saw we needed to make some major changes as part of our efforts to become one of the premier locations to go to for metal prints.
Centralized Production
First, we recognized (and not just with metal) that we needed to move our metal print production to us headquarter facility so that we improve average transit time, speed up production and have better quality control. This was made possible when late last year we expanded our facility to allow us to move the production to from the East coast to San Antonio. Early this month we also we finalized the installation of the equipment need to make the manufacturing possible and the volume and size requirements needed. Most important is by being at our headquarter production facility allowed our Auxiliary Operations Manager to personally oversee the training of staff and production process for these metal prints meaning greater consistency levels.
More Surface Finishes
Second, many of our customers wanted more surface finish options so they could match metal prints they had produced elsewhere. When we studied this closer we found most other color labs have been limited to offering a white gloss like we used to do but some color labs were using other finishes. Some were using a silver gloss. Others using a white matte and others offering a silver matte. A few even offered semi-gloss versions in both the white and silver. As you can imagine, this has the potential to cause some problems if you try to order from a different lab that does not have your preferred finish, We decided based on the choices people were used to we needed to offer all the finishes.
Custom Sizes
Third, custom sizes. One of the most frustrating things for artists and fine art photographers is the lack of size options so many labs have. A few out there do a good job of offering a wide range of sizes but fewer do custom sizes. I saw this as a big problem. One of the reasons our fine art paper prints and canvas prints are so popular is we have the capability and offer custom sizes. For artists and fine art photographers which many times rely like to compose their images in uncommon aspect ratios, the custom size option is an incredible help for them, so they can minimize cropping. For photographers it also allows for popular things like panoramic on metal and square sizes. Not you can easily create a cluster of metal prints for a wall or even split a very large image across multiple metal prints.
We are extremely excited about out new line of metal prints and the options we have for them. If you want to learn more about our metal prints, checkout our metal prints page.
Metal Prints FAQs
Shipping
You can see what shipping options and costs are available to you when you have items in your shopping cart.
Please note that some shipping options may not be available where print sizes exceed the measurements the packaging can hold. In cases of oversized packages (usually when they contain multiple mounted canvas prints measuring 30×40 or larger), additional shipping charges may be required. The customer will be notified in advance prior to processing the order.
More information on shipping rates can be found here.
Some product types will give you the option for “Priority Processing,” in which case we attempt to have the order completed within 24 to 48 hours.
Rush or priority processing may not be available for all product types; however, you can contact customer service to see if this is possible.
Yes. When checking out, you would enter your friend or family’s address information as the “Ship To” destination. You can also request drop shipping on the final review page. With the drop ship option selected, a generic packing slip is included, which does not reflect the price. In addition, we will print your billing address on the return address label and not include any mention of FinerWorks.
You will need to place a separate order for each shipping destination since only one shipping destination can be entered per order.
Use our Order Status and Tracking page or refer to your shipment confirmation. If you were logged in at the time the order was placed, you can also check your Order History.
When an order is shipped, we will send you an email indicating your order has been successfully processed and is on its way. There will also be a link to view your order status and get the tracking number for your order.
Paper prints will many times be grouped and placed in a single clear plastic sleeve. Prints are not individually sleeved each print unless it is ordered as an add-on.
These print sleeves are intended solely to add protection during transport. If you wish to obtain additional print sleeves for your inventory, you can order print sleeves here.
They are ideal for protecting your work from fingerprints, smudging, dust, and scratches as a result of casual handling or storage while also increasing the perceived value of the print.
Depending on the product type, they may be boxed, rolled in a shipping tube, or in some cases, placed on a pallet (huge orders). We use multiple carriers and multiple shipping methods, broken down as either Economy, Standard, or Express shipping. The primary carriers we use are UPS, FedEx, and USPS.
Orders shipped overseas that are sent via USPS will ultimately be turned over to the destination country’s shipping carrier.
International orders tracking sometimes relies on the destination country and shipping method. In many cases, for small orders, tracking might end once it reaches its last stop before leaving the U.S.
Depending on the product type, production can vary based on the product you are ordering, the time of year, as well as current inventory levels.
Please note that production times and shipping times are two different time spans. So, if two-day shipping is selected, this does not mean you will receive your print in two days. View our turnaround page and shipping page for details.
Finerworks offers some retail-ready packaging options for primarily paper prints. These are available within P.O.S.T., our online ordering tool.
Our average for most frames is about 5 to 7 days in production; however, there may be exceptions dependent on current inventory levels and how quickly the supplier can send us the required stock.
You can also see our turnaround time page for time frame details.
If you are based outside of the U.S. and want your order drop-shipped, we recommend configuring your business profile with a U.S.-based address. This prevents confusion and potential problems that can occur with the shipping service or even customs.
You can access your business profile in your account business profile or the Order Fulfillment App.
Prints being lost or damaged during shipping is rare; however, it does happen on occasion (less than 1% of orders are ever reported), and we will do everything possible to provide a replacement as soon as possible. For more information, please visit our returns and replacement page.
Order Giclee Printing on Canvas
Printed using some of the highest archival standards in the industry, your photos or artwork will last for decades to come.