How to Use the Order Fulfillment App

The Order Fulfillment App will be your central dashboard of modules that connect to various platforms where you might be selling your printed products. Its primary function is to allow you to transfer orders from your store to FinerWorks. Modules that are currently under active development will be grayed out and will be available soon.

Table of Contents

  1. Video
  2. Initial Setup
  3. My Company
  4. Ship Preferences
  5. Billing
  6. Virtual Inventory
  7. Modules
  8. FAQs

Video

The FinerWorks Order Fulfillment App is currently available for beta testing. This video provides a general orientation and walks you through of the different features.

Initial Setup

Click the Launch Wizard Setup button to begin setting up your account for Order Fulfillment. Note: You will be directed to log in to your FinerWorks account first.

My Company

Set up your business profile. The logo is optional. Note, non-U.S.-based businesses can still use their company name but will need to use FinerWorks’ or another U.S.-based address in the address fields.

Ship Preferences

Select your shipping preference. Note, these are preferences and are used by our system to determine which shipping method you want us to use. You can easily override these preferences when you import orders.

Billing

Add a Payment method as well as your billing address.

Virtual Inventory

 

For platforms that support exporting your virtual inventory as products, you will be able to select from your virtual inventory and publish it as products to those platforms.

Modules

These are various third-party platforms or storefronts that you can connect to the Order Fulfillment App.

Once setup has been completed, return to the home screen or go to My Stores and click the icon to connect your store. Each platform may have its own unique process. Once connected, you can import orders from those platforms. Note that the Excel option does not require any sort of connection. Platforms that are currently under development to be supported will be grayed out. Once any other 3rd party platform is connected, it will display a connected message.

Documentation for Various Modules

FAQs

dibond-prints

We have built in volume  & bulk discounts that will cover most scenarios; however, if the scope and size of the order is not listed when checking pricing, please contact us with the details of what you want to order and the time frame so that we can work out the fulfillment and pricing of the order.

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Dibond Metal prints are prints in which the image is printed directly to panels of Dibond via a large flatbed printer.

Category: dibond-prints

We use UV-cured inks on Dibond Prints.

Category: dibond-prints

Dibond® is a brand name for a type of aluminum composite panel (ACP) that consists of three layers:

  • Two outer sheets of aluminum (usually 0.012″ or about 0.3mm thick)
  • A solid polyethylene (plastic) core in the middle

This sandwich-like construction gives Dibond several desirable properties:

  • Lightweight but rigid – Much lighter than solid aluminum or wood, yet still very stiff and durable.
  • Weather-resistant – Doesn’t rust or degrade easily, making it ideal for outdoor use.
  • Smooth surface – Excellent for printing high-resolution graphics directly.
  • Dimensional stability – Resistant to warping, bending, or expansion from heat and humidity.
  • Long-lasting – Can last many years even in outdoor or harsh environments.

Dibond® is widely used for

  • Signs and displays – Especially for outdoor signage, real estate signs, museum displays, and trade show graphics.
  • Photographic and fine art mounting – Frequently used by artists and photographers for a sleek, modern presentation.
  • Architectural cladding – Sometimes used on building facades or interiors.
  • Retail and POP displays – Offers a premium, durable look for point-of-purchase advertising.
Category: dibond-prints

The key difference is how they are produced and the material the image is printed on.  Dibond prints have the image printed directly to the surface using large UV-Flatbed printers, while HD Metal Prints use a dye-sublimation approach. Dibond prints are great for general graphics and are more versatile in where they can be displayed, while HD Metal Prints are more likely to be used to print photos and fine art.

More detailed information on how they differ can be found in our blog:

Metal Prints vs Dibond® Prints

Nope! You can order just one or as many as you need. Whether you’re creating a custom gift, testing a new design, or fulfilling an order for your online store, we’ve got you covered.

However, you can likely save when ordering in bulk since many of our products have built in volume discounts.


One of the largest ranges of paper selections, while using the highest level of archival print technology allowing superior detail and color, you can create custom giclee prints of your artwork and photos.
 

Giclee Printing at FinerWorks

One of the largest ranges of paper selections, while using the highest level of archival print technology allowing superior detail and color, you can create custom giclee prints of your artwork and photos.

Learn more…

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