How to Use the Order Fulfillment App

The Order Fulfillment App will be your central dashboard of modules that connect to various platforms where you might be selling your printed products. Its primary function is to allow you to transfer orders from your store to FinerWorks. Modules that are currently under active development will be grayed out and will be available soon.

Table of Contents

  1. Video
  2. Initial Setup
  3. My Company
  4. Ship Preferences
  5. Billing
  6. Virtual Inventory
  7. Modules
  8. FAQs

Video

The FinerWorks Order Fulfillment App is currently available for beta testing. This video provides a general orientation and walks you through of the different features.

Initial Setup

Click the Launch Wizard Setup button to begin setting up your account for Order Fulfillment. Note: You will be directed to log in to your FinerWorks account first.

My Company

Set up your business profile. The logo is optional. Note, non-U.S.-based businesses can still use their company name but will need to use FinerWorks’ or another U.S.-based address in the address fields.

Ship Preferences

Select your shipping preference. Note, these are preferences and are used by our system to determine which shipping method you want us to use. You can easily override these preferences when you import orders.

Billing

Add a Payment method as well as your billing address.

Virtual Inventory

 

For platforms that support exporting your virtual inventory as products, you will be able to select from your virtual inventory and publish it as products to those platforms.

Modules

These are various third-party platforms or storefronts that you can connect to the Order Fulfillment App.

Once setup has been completed, return to the home screen or go to My Stores and click the icon to connect your store. Each platform may have its own unique process. Once connected, you can import orders from those platforms. Note that the Excel option does not require any sort of connection. Platforms that are currently under development to be supported will be grayed out. Once any other 3rd party platform is connected, it will display a connected message.

Documentation for Various Modules

FAQs

Acrylic Glass Prints

We have built in volume  & bulk discounts that will cover most scenarios; however, if the scope and size of the order is not listed when checking pricing, please contact us with the details of what you want to order and the time frame so that we can work out the fulfillment and pricing of the order.

Acrylic glass is made of digitally cut panes of crystal clear acrylic. Acrylic glass is a safer alternative to actual glass. Not only is it lighter but actual glass tends to have a high rate of breaking during shipping.

We print on 1/8″ thick precision-cut panels of acrylic glass and mount the panel on 1/2″ thick black Gatorboard. The total depth is a little less than 3/4″ inches.

Yes. We manufacture a plate made of dibond with a keyhole routed in the center. This is nested flush to the back of the Gatorboard backing. This allows the print to easily be hung on the wall.

Both provide a popular sleek modern appearance to your artwork and both use crystal clear panels of acrylic however there are some substantial differences between the two.

First, the HD Face Mounted Acrylics use 1/4″ panes of acrylic while the Acrylic Glass Prints use 1/8″ thick panes.  This can make the HD Face Mounted Acrylic look a little more substantial up close however it also adds extra considerable weight to the product.

Second, The HD Face HD-mounted acrylic has the image printed on either a luster or metallic photo paper. This allows high-resolution images to best take advantage of a wider color gamut and higher-resolution printing. The paper is then mounted to the acrylic glass from behind. With Acrylic Glass Prints, the image is printed directly on the back of the acrylic and finished off with a layer of white. This makes producing the print easier and less expensive. The disadvantage is the color gamut is more limited so artists and photographers who ar exceptionally particular about color accuracy and color gamut might find the HD Acrylic Prints more capable.

Ultimately the Acrylic Glass Prints are lighter, and easier to produce and ship, therefore the cost is much less. We recommend these for most home, office, and even commercial environments. But for higher-end displays and markets, such as galleries, we typically recommend the HD Face Mounted Acrylics.

Yes, we can. Technically the largest we can do is 4×8 ft which is the size of the precut acrylic sheets however be aware there may be some steep shipping requirements to ship something that large, such as the need to ship via freight on a pallet. Anything 40×30 or less usually does not have any special shipping considerations and can go via shipping methods like UPS Ground.

Contact us to see if this is something we can accommodate for you.

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Nope! You can order just one or as many as you need. Whether you’re creating a custom gift, testing a new design, or fulfilling an order for your online store, we’ve got you covered.

However, you can likely save when ordering in bulk since many of our products have built in volume discounts.

Metal Prints

Order HD Chromaluxe® Metal Prints

Print your artwork or photography as custom-size metal prints. Using the dye-sublimation process, your image is fused to the surface of rigid aluminum panels. These provide a modern look when decorating your home or office. Choose from multiple metal surface options. Order it framed, with a float wall mounting or even with a tabletop easel back.

Learn more…

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