How to Use the Order Fulfillment App

Artists and photographers first began using FinerWorks in 1999 however, we official coined our company name as FinerWorks in 2003. We began with making prints exclusively on canvas but soon added fine art papers. Our web technology is setup so people at all levels can order fine art prints of their work on the same papers and canvas placed in galleries, hotels and homes of collectors.

Generally, unless professionally calibrated, computer monitors are going to be very bright. Tablets and mobile devices display images with elevated brightness and contrast. These settings mislead people into believing their images are brighter than they usually are. Read more…

Please contact us within 30 days of placing your order if you are unhappy with your print. Our first goal will be to help you get a satisfactory replacement. If that is not an option, we offer a 30 day money back guarantee.

If you are unable to locate a recent order in your order history, it is likely you may not have been logged into your accounbt prior to placing your order. To fix this, simply contact us and we will be happy to add the unassigned order to your account for you.

Virtual Inventory gives you the ability to store “virtual” prints. Create and store as many prints as you wish, and when you are ready for us to print one, its only a matter of checking out.  Use this quick video tutorial for a walk through the entire process.

FinerWorks offers free drop shipping services to all customers. It can be selected at checkout or it is selected automatically if you have a business registered within your account and have uploaded a logo.

We do. In fact, because our frames are made-to-order, we do not price our custom sizes any differently than those considered to be considered a more standard or common size.

All framing is cut and joined at the framing center located in San Antonio, Texas. print and framing facility. This is done by a team of experienced members of FinerWorks framing department.

If you have a registered account with FinerWorks, there is an area within your account where you can save your business information, such as the company name, department, or contact person, and address. As long as you have added your business, we will use this information as the sender in place of your order’s billing information.

Your account offers you the ability to store a limited number of images based on your account type. You can categorize these in various custom galleries you set up. After logging in, go to the My Images link, which will take you to a batch uploading tool. Select the image files you want to upload, and they will be uploaded to your account. You can order prints from these images anytime you want. This saves a lot of time, especially if you have large image files. These uploads will be stored securely and are inaccessible to the public. Whenever you place an order for a print from one of these images, a copy of your high-resolution image will be forwarded to our production department for printing.

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.