How to Use the Order Fulfillment App

The Order Fulfillment App will be your central dashboard of modules that connect to various platforms where you might be selling your printed products. Its primary function is to allow you to transfer orders from your store to FinerWorks. Modules that are currently under active development will be grayed out and will be available soon.

Table of Contents

  1. Video
  2. Initial Setup
  3. My Company
  4. Ship Preferences
  5. Billing
  6. Virtual Inventory
  7. Modules
  8. FAQs

Video

The FinerWorks Order Fulfillment App is currently available for beta testing. This video provides a general orientation and walks you through of the different features.

Initial Setup

Click the Launch Wizard Setup button to begin setting up your account for Order Fulfillment. Note: You will be directed to log in to your FinerWorks account first.

My Company

Set up your business profile. The logo is optional. Note, non-U.S.-based businesses can still use their company name but will need to use FinerWorks’ or another U.S.-based address in the address fields.

Ship Preferences

Select your shipping preference. Note, these are preferences and are used by our system to determine which shipping method you want us to use. You can easily override these preferences when you import orders.

Billing

Add a Payment method as well as your billing address.

Virtual Inventory

 

For platforms that support exporting your virtual inventory as products, you will be able to select from your virtual inventory and publish it as products to those platforms.

Modules

These are various third-party platforms or storefronts that you can connect to the Order Fulfillment App.

Once setup has been completed, return to the home screen or go to My Stores and click the icon to connect your store. Each platform may have its own unique process. Once connected, you can import orders from those platforms. Note that the Excel option does not require any sort of connection. Platforms that are currently under development to be supported will be grayed out. Once any other 3rd party platform is connected, it will display a connected message.

Documentation for Various Modules

FAQs

Photo Prints

The following items can be ordered ready to hang or will have hanging options available for ordering:

  • Framed Prints (Canvas or Paper)
  • Stretched & Mounted Canvas
  • Wood Prints
  • Acrylic Glass Prints
  • Acrylic Prints – Floating Framed
  • Metal Prints
  • Dibond Prints

 

We have built in volume  & bulk discounts that will cover most scenarios; however, if the scope and size of the order is not listed when checking pricing, please contact us with the details of what you want to order and the time frame so that we can work out the fulfillment and pricing of the order.

Most people order online via our website’s Print Online Setup Tool.  Using this method, you will upload your image file(s), select the product type, styles, and size of print you want, then add the item to your shopping cart.

Some businesses that use us may have their websites connected to us, either through our Order Fulfillment App or one of our legacy integrations, which allow for batch order submissions.

FinerWorks is unable to accept orders by phone or email.

Home printers and many local shops can’t match the precision, quality, and archival-grade materials we use. Plus, we offer scalable solutions, professional packaging, and integration options for online sellers—saving you time and helping you grow your business.

FinerWorks uses professional lab-quality printers with archival-grade inks and photo papers to deliver stunning color accuracy and detail. We specialize in high-end photo printing for artists, photographers, and creative professionals—making us a trusted choice for gallery-quality results.

Category: Photo Prints

Yes! Many of our customers are artists and photographers who sell prints through platforms like Etsy or at art shows. Our photo prints are made to be displayed, framed, and sold, with consistent color quality and professional finishes.

Category: Photo Prints

Yes. FinerWorks offers drop shipping with optional branding customization, such as branded packing slips. This allows you to fulfill customer orders directly and professionally, without ever having to handle the prints yourself.

Category: Photo Prints

We offer a wide range of standard sizes such as 4×6, 5×7, 8×10, and 11×14, along with larger formats like 16×20 and 20×30. For some medias, you can also enter custom dimensions for more unique or panoramic prints.

Category: Photo Prints

Most photo prints are produced and ready to ship within 1–3 business days. Multiple shipping options are available, including expedited and international delivery. Our fulfillment process is fast and reliable.

Category: Photo Prints

You can preview them online. For a physical proof, we encourage you to order a single print as a test proof, especially for large orders or high-value images. This ensures the photo prints match your expectations before committing to volume production.

Category: Photo Prints

Smaller prints are typically shipped flat in sturdy mailers, while larger sizes are rolled in tubes for protection. All orders are carefully packaged to avoid damage during transit.

Category: Photo Prints

While standard photo prints are unmounted, FinerWorks offers framing and mounting options for some of the non-Kodak photo papers. If you’re looking for a ready-to-hang or gallery presentation, we recommend exploring those services.

Category: Photo Prints

Unlike consumer-grade labs, FinerWorks offers professional output tailored for artists and photographers. We provide better color accuracy, superior papers, and packaging options for resellers. Plus, our print-on-demand and drop shipping services make it easy to scale your business.

Category: Photo Prints

One of the largest ranges of paper selections, while using the highest level of archival print technology allowing superior detail and color, you can create custom giclee prints of your artwork and photos.
 

Giclee Printing at FinerWorks

One of the largest ranges of paper selections, while using the highest level of archival print technology allowing superior detail and color, you can create custom giclee prints of your artwork and photos.

Learn more…

FinerWorks Help and Support Portal